Quick response (QR) codes are a ubiquitous part of society. However, the role of QR codes for linking to health information in general practice waiting areas has not yet been explored. We investigate the user’s experience and views on using QR codes to access digital health resources in the general practice waiting room setting. Our findings highlight enablers and barriers of QR code engagement in a health service waiting room setting.

Interventions are needed to support general practice nurses (GPNs) to provide primary care that meets the needs of people living with dementia and carer(s). This study provides new knowledge on the experiences and expectations of GPN care from the perspective of people living with dementia and carer(s). Understanding the care recipient experience can inform the development of interventions to support the GPN provision of dementia care that meets the healthcare needs of people living with dementia and carer(s).