Register      Login
Journal of Primary Health Care Journal of Primary Health Care Society
Journal of The Royal New Zealand College of General Practitioners
RESEARCH ARTICLE (Open Access)

Perspectives and experiences of physiotherapists and general practitioners in the use of the STarT Back Tool: a review and meta-synthesis

Julia Hill 1 2 * , Freya Try 1 , Georgia Agnew 1 , Nicola Saywell 1
+ Author Affiliations
- Author Affiliations

1 Department of Physiotherapy, School of Clinical Sciences, Auckland University of Technology, Auckland, New Zealand.

2 Active Living and Rehabilitation: Aotearoa New Zealand, School of Clinical Sciences, Auckland University of Technology, Auckland, New Zealand.

* Correspondence to: Julia.hill@aut.ac.nz

Handling Editor: Tim Stokes

Journal of Primary Health Care 14(2) 164-172 https://doi.org/10.1071/HC21069
Published: 27 June 2022

© 2022 The Author(s) (or their employer(s)). Published by CSIRO Publishing on behalf of The Royal New Zealand College of General Practitioners. This is an open access article distributed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND)

Abstract

Introduction: The STarT Back Tool (SBT) is used to triage people with acute low back pain (LBP) into treatment groups, matched to their risk of chronicity. It was developed in the UK where it has been shown to improve clinical outcomes, patient satisfaction, and reduce time off work. Successful implementation of the SBT outside the UK is dependent on health practitioner’s attitudes and the healthcare system in which they work. Gaining health practitioners’ perspectives on the SBT is an important step in implementation.

Methods: A computerised search of qualitative literature was conducted across seven databases in March 2021 using keywords to identify studies investigating the perspectives of physiotherapists and general practitioners on the use of the SBT in primary health care. Study quality was assessed using the Critical Appraisal Skills Programme (CASP) tool. Data were coded and analysed using reflexive thematic analysis.

Results: Eight articles met inclusion criteria and included the views of 76 physiotherapists and 65 general practitioners, working in primary health care in four countries. Three themes were created from the data: ‘Making it work’, identifies factors that influence implementation and continued use of the SBT. The second ‘will I do it?’, captured potential consequences of adopting the SBT, and the third, ‘it’s all about the patient’ emphasised how the SBT may  affect patients.

Discussion: Physiotherapists and general practitioners found using the SBT frequently enhanced practice. General practitioners expressed concerns about time constraints and the SBT’s potential to undermine clinical experience. Findings from this study will inform modifications to contextualise the tool to each healthcare environment.

Keywords: back pain, chronic, general practitioners, perspectives, physiotherapists, qualitative, screening, STarT Back Tool, stratification, thematic analysis.


References

[1]  Hartvigsen J, Hancock MJ, Kongsted A, et al. What low back pain is and why we need to pay attention. Lancet 2018; 391 2356–67.
What low back pain is and why we need to pay attention.Crossref | GoogleScholarGoogle Scholar | 29573870PubMed |

[2]  Hoy D, Bain C, Williams G, et al. A systematic review of the global prevalence of low back pain. Arthritis Rheum 2012; 64 2028–37.
A systematic review of the global prevalence of low back pain.Crossref | GoogleScholarGoogle Scholar | 22231424PubMed |

[3]  Karstens S, Kuithan P, Joos S, et al. Physiotherapists’ views of implementing a stratified treatment approach for patients with low back pain in Germany: a qualitative study. BMC Health Serv Res 2018; 18 214
Physiotherapists’ views of implementing a stratified treatment approach for patients with low back pain in Germany: a qualitative study.Crossref | GoogleScholarGoogle Scholar | 29592802PubMed |

[4]  Smith E, Hoy DG, Cross M, et al. The global burden of other musculoskeletal disorders: estimates from the Global Burden of Disease 2010 study. Ann Rheum Dis 2014; 73 1462–9.
The global burden of other musculoskeletal disorders: estimates from the Global Burden of Disease 2010 study.Crossref | GoogleScholarGoogle Scholar | 24590181PubMed |

[5]  Walker BF. The prevalence of low back pain: a systematic review of the literature from 1966 to 1998. J Spinal Disord 2000; 13 205–17.
The prevalence of low back pain: a systematic review of the literature from 1966 to 1998.Crossref | GoogleScholarGoogle Scholar | 10872758PubMed |

[6]  Bier JD, Sandee-Geurts J, Ostelo R, et al. Can primary care for back and/or neck pain in The Netherlands benefit from stratification for risk groups according to the start back tool classification? Arch Phys Med Rehabil 2018; 99 65–71.
Can primary care for back and/or neck pain in The Netherlands benefit from stratification for risk groups according to the start back tool classification?Crossref | GoogleScholarGoogle Scholar | 28709881PubMed |

[7]  Dunn KM, Hestbaek L, Cassidy JD. Low back pain across the life course. Best Pract Res: Clin Rheumatol 2013; 27 591–600.
Low back pain across the life course.Crossref | GoogleScholarGoogle Scholar |

[8]  Kolb E, Canjuga M, Bauer GF, et al. Course of back pain across 5 years a retrospective cohort study in the general population of Switzerland. Spine 2011; 36 E268–73.
| 21270712PubMed |

[9]  van Oostrom SH, Monique Verschuren WM, de Vet HC, et al. Ten year course of low back pain in an adult population-based cohort - The Doetinchem Cohort Study. Eur J Pain 2011; 15 993–8.
Ten year course of low back pain in an adult population-based cohort - The Doetinchem Cohort Study.Crossref | GoogleScholarGoogle Scholar | 21429779PubMed |

[10]  Hestbaek L, Leboeuf-Yde C, Manniche C. Low back pain: what is the long-term course? A review of studies of general patient populations. Eur Spine J 2003; 12 149–65.
Low back pain: what is the long-term course? A review of studies of general patient populations.Crossref | GoogleScholarGoogle Scholar | 12709853PubMed |

[11]  Hill JC, Whitehurst DG, Lewis M, et al. Comparison of stratified primary care management for low back pain with current best practice (STarT Back): a randomised controlled trial. Lancet 2011; 378 1560–71.
Comparison of stratified primary care management for low back pain with current best practice (STarT Back): a randomised controlled trial.Crossref | GoogleScholarGoogle Scholar | 21963002PubMed |

[12]  Brunner E, Probst M, Dankaerts W, et al. Physical therapists’ ability to identify psychological factors and their self-reported competence to manage chronic low back pain. Phys Ther 2018; 98 471–9.
Physical therapists’ ability to identify psychological factors and their self-reported competence to manage chronic low back pain.Crossref | GoogleScholarGoogle Scholar | 29385524PubMed |

[13]  Cherkin D, Balderson B, Wellman R, et al. Effect of low back pain risk-rtratification rtrategy on patient outcomes and care processes: the MATCH randomized trial in primary care. J Gen Intern Med 2018; 33 1324–36.
Effect of low back pain risk-rtratification rtrategy on patient outcomes and care processes: the MATCH randomized trial in primary care.Crossref | GoogleScholarGoogle Scholar | 29790073PubMed |

[14]  Darlow B, Dean S, Perry M, et al. Acute low back pain management in general practice: uncertainty and conflicting certainties. Fam Pract 2014; 31 723–32.
Acute low back pain management in general practice: uncertainty and conflicting certainties.Crossref | GoogleScholarGoogle Scholar | 25192904PubMed |

[15]  Foster NE, Thomas E, Bishop A, et al. Distinctiveness of psychological obstacles to recovery in low back pain patients in primary care. Pain 2010; 148 398–406.
Distinctiveness of psychological obstacles to recovery in low back pain patients in primary care.Crossref | GoogleScholarGoogle Scholar | 20022697PubMed |

[16]  Sowden G, Hill JC, Konstantinou K, et al. Targeted treatment in primary care for low back pain: the treatment system and clinical training programmes used in the impact back study (ISRCTN 55174281). Fam Pract 2012; 29 50–62.
Targeted treatment in primary care for low back pain: the treatment system and clinical training programmes used in the impact back study (ISRCTN 55174281).Crossref | GoogleScholarGoogle Scholar | 21708984PubMed |

[17]  University of Keele. STarT Back: Evidence Based Implementation of Stratified Care. Staffordshire, United Kingdom: University of Keele; 2021. Available at https://startback.hfac.keele.ac.uk/ [Accessed 18 July 2020]

[18]  De Campos TF. Low back pain and sciatica in over 16s: assessment and management NICE Guideline [NG59]. J Physiother 2017; 63 120
Low back pain and sciatica in over 16s: assessment and management NICE Guideline [NG59].Crossref | GoogleScholarGoogle Scholar | 28325480PubMed |

[19]  Karran EL, McAuley JH, Traeger AC, et al. Can screening instruments accurately determine poor outcome risk in adults with recent onset low back pain? A systematic review and meta-analysis. BMC Med 2017; 15 13
Can screening instruments accurately determine poor outcome risk in adults with recent onset low back pain? A systematic review and meta-analysis.Crossref | GoogleScholarGoogle Scholar | 28100231PubMed |

[20]  Amundsen PA, Evans DW, Rajendran D, et al. Inclusion and exclusion criteria used in non-specific low back pain trials: a review of randomised controlled trials published between 2006 and 2012. BMC Musculoskelet Disord 2018; 19 113
Inclusion and exclusion criteria used in non-specific low back pain trials: a review of randomised controlled trials published between 2006 and 2012.Crossref | GoogleScholarGoogle Scholar | 29650015PubMed |

[21]  Hill JC, Dunn KM, Lewis M, et al. A primary care back pain screening tool: identifying patient subgroups for initial treatment. Arthritis Rheum 2008; 59 632–41.
A primary care back pain screening tool: identifying patient subgroups for initial treatment.Crossref | GoogleScholarGoogle Scholar | 18438893PubMed |

[22]  Sowden G, Hill JC, Morso L, et al. Advancing practice for back pain through stratified care (STarT Back). Braz J Phys Ther 2018; 22 255–64.
Advancing practice for back pain through stratified care (STarT Back).Crossref | GoogleScholarGoogle Scholar | 29970301PubMed |

[23]  Foster NE, Mullis R, Hill JC, et al. Effect of stratified care for low back pain in family practice (IMPaCT Back): a prospective population-based sequential comparison. Ann Fam Med 2014; 12 102–11.
Effect of stratified care for low back pain in family practice (IMPaCT Back): a prospective population-based sequential comparison.Crossref | GoogleScholarGoogle Scholar | 24615305PubMed |

[24]  Bamford A, Nation A, Durrell S, et al. Implementing the Keele stratified care model for patients with low back pain: an observational impact study. BMC Musculoskelet Disord 2017; 18 66
Implementing the Keele stratified care model for patients with low back pain: an observational impact study.Crossref | GoogleScholarGoogle Scholar | 28158985PubMed |

[25]  Sanders T, Ong BN, Sowden G, et al. Implementing change in physiotherapy: professions, contexts and interventions. J Health Organ Manag 2014; 28 96–114.
Implementing change in physiotherapy: professions, contexts and interventions.Crossref | GoogleScholarGoogle Scholar | 24783668PubMed |

[26]  Dziedzic KS, French S, Davis AM, et al. Implementation of musculoskeletal models of care in primary care settings: theory, practice, evaluation and outcomes for musculoskeletal health in high-income economies. Best Pract Res Clin Rheumatol 2016; 30 375–97.
Implementation of musculoskeletal models of care in primary care settings: theory, practice, evaluation and outcomes for musculoskeletal health in high-income economies.Crossref | GoogleScholarGoogle Scholar | 27886938PubMed |

[27]  Moher D, Liberati A, Tetzlaff J, et al. Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. PLoS Med 2009; 6 e1000097
Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement.Crossref | GoogleScholarGoogle Scholar | 19753108PubMed |

[28]  Critical Appraisal Skills Programme. CASP Qualitative Checklist. 2018. Available at https://casp-uk.net/wp-content/uploads/2018/03/CASP-Qualitative-Checklist-2018_fillable_form.pdf

[29]  Braun V, Clarke V. Using thematic analysis in psychology. Qual Res Psychol 2006; 3 77–101.
Using thematic analysis in psychology.Crossref | GoogleScholarGoogle Scholar |

[30]  Kuithan P, Krug K, Hill JC, et al. German physiotherapists’ views on a single appointment for low-risk patients within the start-back approach. Man Ther 2016; 25 e150
German physiotherapists’ views on a single appointment for low-risk patients within the start-back approach.Crossref | GoogleScholarGoogle Scholar |

[31]  Caeiro C, Paiva S, Gomes L, et al. AB1199 BARRIERS and facilitators to the implementation of a stratified model of care for low back pain patients in primary care in Portugal. Ann Rheum Dis 2019; 78 2060– 1.

[32]  Hsu C, Evers S, Balderson BH, et al. Adaptation and Implementation of the STarT Back Risk Stratification Strategy in a US Health Care Organization: a process evaluation. Pain Med 2019; 20 1105–19.
Adaptation and Implementation of the STarT Back Risk Stratification Strategy in a US Health Care Organization: a process evaluation.Crossref | GoogleScholarGoogle Scholar | 30272177PubMed |

[33]  Sanders T, Foster NE, Ong BN. Perceptions of general practitioners towards the use of a new system for treating back pain: a qualitative interview study. BMC Med 2011; 9 1–11.
Perceptions of general practitioners towards the use of a new system for treating back pain: a qualitative interview study.Crossref | GoogleScholarGoogle Scholar |

[34]  Karstens S, Joos S, Hill JC, et al. General practitioners views of implementing a stratified treatment approach for low back pain in Germany: a qualitative study. PLoS One 2015; 10 1–14.
General practitioners views of implementing a stratified treatment approach for low back pain in Germany: a qualitative study.Crossref | GoogleScholarGoogle Scholar |

[35]  Saunders B, Bartlam B, Foster NE, et al. General Practitioners’ and patients’ perceptions towards stratified care: a theory informed investigation. BMC Fam Pract 2016; 17 125
General Practitioners’ and patients’ perceptions towards stratified care: a theory informed investigation.Crossref | GoogleScholarGoogle Scholar | 27582134PubMed |

[36]  Schwartz A, Elstein A. Clinical reasoning in medicine. In: Higgs J, Jones M, Loftus S, et al. editors. Clinical reasoning in the health professions e-book, 3rd edn. pp. 223–34. Elsevier Health Sciences; 2008.

[37]  Foster NE, Hill JC, O’sullivan P, et al. Stratified models of care. Best Pract Res Clin Rheumatol 2013; 27 649–61.
Stratified models of care.Crossref | GoogleScholarGoogle Scholar | 24315146PubMed |

[38]  Koes BW, van Tulder M, Lin CC, et al. An updated overview of clinical guidelines for the management of non-specific low back pain in primary care. Eur Spine J 2010; 19 2075–94.
An updated overview of clinical guidelines for the management of non-specific low back pain in primary care.Crossref | GoogleScholarGoogle Scholar | 20602122PubMed |

[39]  Gardner T, Refshauge K, Smith L, et al. Physiotherapists’ beliefs and attitudes influence clinical practice in chronic low back pain: a systematic review of quantitative and qualitative studies. J Physiother 2017; 63 132–43.
Physiotherapists’ beliefs and attitudes influence clinical practice in chronic low back pain: a systematic review of quantitative and qualitative studies.Crossref | GoogleScholarGoogle Scholar | 28655562PubMed |

[40]  Franca AA, dos Santos V, Filho RL, et al. ‘It’s very complicated’: Perspectives and beliefs of newly graduated physiotherapists about the biopsychosocial model for treating people experiencing non-specific low back pain in Brazil. Musculoskelet Sci Pract 2019; 42 84–9.
‘It’s very complicated’: Perspectives and beliefs of newly graduated physiotherapists about the biopsychosocial model for treating people experiencing non-specific low back pain in Brazil.Crossref | GoogleScholarGoogle Scholar | 31054486PubMed |

[41]  Poitras S, Durand M, Côté A, et al. Guidelines on low back pain disability: interprofessional comparison of use between general practitioners, occupational therapists, and physiotherapists. Spine 2012; 37 1252–9.
Guidelines on low back pain disability: interprofessional comparison of use between general practitioners, occupational therapists, and physiotherapists.Crossref | GoogleScholarGoogle Scholar | 22310094PubMed |

[42]  Synnott A, O’Keeffe M, Bunzli S, et al. Physiotherapists report improved understanding of and attitude toward the cognitive, psychological and social dimensions of chronic low back pain after cognitive functional therapy training: a qualitative study. J Physiother 2016; 62 215–21.
Physiotherapists report improved understanding of and attitude toward the cognitive, psychological and social dimensions of chronic low back pain after cognitive functional therapy training: a qualitative study.Crossref | GoogleScholarGoogle Scholar | 27634160PubMed |

[43]  Foster NE, Delitto A. Embedding psychosocial perspectives within clinical management of low back pain: Integration of psychosocially informed management principles into physical therapist practice - challenges and opportunities. Phys Ther 2011; 91 790–803.
Embedding psychosocial perspectives within clinical management of low back pain: Integration of psychosocially informed management principles into physical therapist practice - challenges and opportunities.Crossref | GoogleScholarGoogle Scholar | 21451095PubMed |

[44]  Rodriguez-Osorio CA, Dominguez-Cherit G. Medical decision making: Paternalism versus patient-centered (autonomous) care. Curr Opin Crit Care 2008; 14 708–13.
Medical decision making: Paternalism versus patient-centered (autonomous) care.Crossref | GoogleScholarGoogle Scholar | 19005314PubMed |

[45]  Lupton D. Doctors on the medical profession. Sociol Health Illn 1997; 19 480–97.
Doctors on the medical profession.Crossref | GoogleScholarGoogle Scholar |

[46]  Zolkefli Y. Evaluating the concept of choice in healthcare. Malays J Med Sci 2017; 24 92–6.
Evaluating the concept of choice in healthcare.Crossref | GoogleScholarGoogle Scholar | 29379391PubMed |

[47]  Main CJ, Sowden G, Hill JC, et al. Integrating physical and psychological approaches to treatment in low back pain: the development and content of the STarT Back trial’s ‘high-risk’ intervention (StarT Back; ISRCTN 37113406). Physiotherapy 2012; 98 110–7.
Integrating physical and psychological approaches to treatment in low back pain: the development and content of the STarT Back trial’s ‘high-risk’ intervention (StarT Back; ISRCTN 37113406).Crossref | GoogleScholarGoogle Scholar | 22507360PubMed |