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Journal of Primary Health Care Journal of Primary Health Care Society
Journal of The Royal New Zealand College of General Practitioners
RESEARCH ARTICLE (Open Access)

Physician and nurse practitioner perspectives of a modified Routine Opioid Outcome Monitoring (ROOM) Tool

Cynthia Lam 1 2 , Patricia Marr 1 3 , Kori Leblanc https://orcid.org/0000-0002-9996-0663 1 2 * , Christine Papoushek 1 3 , Debbie Kwan 1 2 , Beth Sproule 4 , Laura Murphy 1 2
+ Author Affiliations
- Author Affiliations

1 University Health Network, Department of Pharmacy, Toronto, ON, Canada.

2 University of Toronto, Leslie Dan Faculty of Pharmacy, Toronto, ON, Canada.

3 University of Toronto, Department of Family and Community Medicine, Toronto, ON, Canada.

4 Centre for Addiction and Mental Health, Toronto, ON, Canada.

* Correspondence to: kori.leblanc@uhn.ca

Handling Editor: Felicity Goodyear-Smith

Journal of Primary Health Care 15(3) 246-252 https://doi.org/10.1071/HC23022
Published: 13 July 2023

© 2023 The Author(s) (or their employer(s)). Published by CSIRO Publishing on behalf of The Royal New Zealand College of General Practitioners. This is an open access article distributed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND)

Abstract

Introduction

The Routine Opioid Outcome Monitoring (ROOM) Tool was developed for use in community pharmacies in Australia. It facilitates pharmacists’ screening and brief interventions regarding an individual’s opioid use for chronic pain. At our academic teaching hospital, the ROOM Tool was adapted to incorporate a communication tool that includes a pharmacist’s assessment and recommendations for primary care providers. This modified ROOM Tool was implemented as part of usual care in our outpatient pharmacies; however, the value to primary care providers is unknown.

Aim

The aim of this study was to determine primary care provider perspectives on the modified ROOM Tool.

Methods

Focus groups were conducted with primary care providers from an Academic Family Health Team. The focus group encompassed topics related to the positive and negative aspects of the modified ROOM Tool in supporting the care of patients using opioids for chronic pain. Qualitative content analysis of transcripts was performed to identify themes.

Results

Three focus groups were conducted with a total of six participants. Four themes emerged: (i) Facilitators to using the tool, (ii) Barriers to using the tool, (iii) Recommendations for improvement, (iv) Impact of the tool on patient care and safety.

Discussion

The ROOM Tool paired with the communication tool supports collaboration between pharmacists and primary care providers. The communication tool standardises the approach for communicating the pharmacist’s assessment and recommendations. Recommendations to refine this modified ROOM Tool may increase its utility to primary care providers and enhance the impact on patient care and safety.

Keywords: chronic pain, community pharmacy, facilitators and barriers, medication review, opioid use disorder, opioids, pharmacy practice, primary care.

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