Pharmacist integration into general practice in New Zealand
Robert Haua 1 2 , Jeff Harrison 1 , Trudi Aspden 11 School of Pharmacy, Faculty of Medical and Health Sciences, University of Auckland, Private Bag 92019, Auckland 1142, New Zealand.
2 Corresponding author. Email: r.haua@auckland.ac.nz
Journal of Primary Health Care 11(2) 159-169 https://doi.org/10.1071/HC18103
Published: 18 July 2019
Journal Compilation © Royal New Zealand College of General Practitioners 2019.
This is an open access article licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Abstract
Introduction: Pharmacist integration into general practice is gaining momentum internationally, with benefits noted in reducing medication errors, improving chronic disease management and alleviating general practitioner workforce shortages. Little is known about how general practice pharmacists are working in New Zealand.
Aim: This study characterised the current landscape of pharmacist integration into general practice in New Zealand.
Methods: An online questionnaire was developed, piloted and distributed to all pharmacists in New Zealand.
Results: Thirty-six responses were analysed. Respondents were more likely to be female, have been pharmacists for at least 10 years and all but one held formal postgraduate clinical pharmacy qualifications. Seven pharmacists were working as pharmacist prescribers. Primary health organisations (PHOs) were the most common employer, with funding primarily derived from either PHOs or District Health Boards. Pharmacist integration into general practice appears to have progressed further in particular regions of New Zealand, with most respondents located in the North Island. Tasks performed by respondents included medication reviews, managing long-term conditions and medicines reconciliation. Increased job satisfaction compared with previous roles was reported by most respondents. Funding and a general lack of awareness about pharmacists’ professional scope were seen as barriers to further expansion of the role.
Discussion: This study describes the characteristics of pharmacists currently working in general practices in New Zealand and provides insights into key requirements for the role. Understanding the way practice pharmacists are currently employed and funded can inform general practices considering employing pharmacists.
Keywords: General practice; general practitioners; integration; intersectoral collaboration; pharmacist; primary health care
References
[1] Mossialos E, Djordjevic A, Osborn R, Sarnak D, eds. International profiles of health care systems. New York: The Commonwealth Fund; 2017. [Cited 2018 November 3]. Available from: http://www.commonwealthfund.org/~/media/files/publications/fund-report/2017/may/mossialos_intl_profiles_v5.pdf?la=en[2] Ministry of Health. About primary health organisations. Wellington: Ministry of Health; [Cited 2019 April 8]. Available from: http://www.health.govt.nz/our-work/primary-health-care/about-primary-health-organisations
[3] Pharmacy Council of New Zealand. Workforce demographic. Wellington: Pharmacy Council of New Zealand; 2018. [Cited 2019 March 16]. Available from: http://www.pharmacycouncil.org.nz/Portals/12/Documents/Final%20workforce%20demographic%20report%202018.pdf?ver=2018-11-07-004558-427
[4] Ministry of Health. New Zealand health strategy: future direction. Wellington: Ministry of Health; 2016. [Cited 2018 October 10]. Available from: https://www.health.govt.nz/system/files/documents/publications/new-zealand-health-strategy-futuredirection-2016-apr16.pdf
[5] Ministry of Health. Pharmacy Action Plan: 2016 to 2020. Wellington (New Zealand): Ministry of Health; 2016. [Cited 2018 October 10]. Available from: https://www.health.govt.nz/system/files/documents/publications/pharmacy-action-plan-2016-to-2020.pdf
[6] Claesson CB, Burman K, Nilsson JL, Vinge E. Prescription errors detected by Swedish pharmacists. Int J Pharm Pract 1995; 3 151–6.
| Prescription errors detected by Swedish pharmacists.Crossref | GoogleScholarGoogle Scholar |
[7] Khoja T, Neyaz Y, Quresh N, et al. Medication errors in primary care in Riyadh city, Saudi Arabia. East Mediterr Health J 2011; 17 156–9.
| Medication errors in primary care in Riyadh city, Saudi Arabia.Crossref | GoogleScholarGoogle Scholar | 21735951PubMed |
[8] Zavaleta-Bustos M, Castro-Pastrana LI, Reyes-Hernández I, et al. Prescription errors in a primary care university unit: urgency of pharmaceutical care in Mexico. Rev Bras Cienc Farm. 2008; 44 115–25.
| Prescription errors in a primary care university unit: urgency of pharmaceutical care in Mexico.Crossref | GoogleScholarGoogle Scholar |
[9] Avery AA, Ghaleb M, Barber N, et al. The prevalence and nature of prescribing and monitoring errors in English general practice: a retrospective case note review. Br J Gen Pract. 2013; 63(613): e543–53.
[10] PHARMAC. Year in Review 2018. Wellington (New Zealand): PHARMAC; 2018. [Cited 2019 March 19]. Available from: https://www.pharmac.govt.nz/assets/year-in-review-2018.pdf
[11] Patel KJ, Kedia MS, Bajpai D, et al. Evaluation of the prevalence and economic burden of adverse drug reactions presenting to the medical emergency department of a tertiary referral centre: a prospective study. BMC Clin Pharmacol 2007; 7 8
| Evaluation of the prevalence and economic burden of adverse drug reactions presenting to the medical emergency department of a tertiary referral centre: a prospective study.Crossref | GoogleScholarGoogle Scholar | 17662147PubMed |
[12] Pirmohamed M, James S, Meakin S, et al. Adverse drug reactions as cause of admission to hospital: prospective analysis of 18 820 patients. BMJ 2004; 329 15–9.
| Adverse drug reactions as cause of admission to hospital: prospective analysis of 18 820 patients.Crossref | GoogleScholarGoogle Scholar | 15231615PubMed |
[13] Alexopoulou A, Dourakis SP, Mantzoukis D,, et al. Adverse drug reactions as a cause of hospital admissions: a 6-month experience in a single center in Greece. Eur J Intern Med 2008; 19 505–10.
| Adverse drug reactions as a cause of hospital admissions: a 6-month experience in a single center in Greece.Crossref | GoogleScholarGoogle Scholar | 19013378PubMed |
[14] Robb G, Loe E, Maharaj A, et al. Medication-related patient harm in New Zealand hospitals. N Z Med J 2017; 130 21–32.
| 28796769PubMed |
[15] Royal S, Smeaton L, Avery A, et al. Interventions in primary care to reduce medication related adverse events and hospital admissions: systematic review and meta-analysis. Qual Saf Health Care 2006; 15 23–31.
| Interventions in primary care to reduce medication related adverse events and hospital admissions: systematic review and meta-analysis.Crossref | GoogleScholarGoogle Scholar | 16456206PubMed |
[16] Romanelli RJ, Leahy A, Jukes T, Ishisaka DY. Pharmacist-led medication management program within a patient-centered medical home. Am J Health Syst Pharm 2015; 72 453–9.
| Pharmacist-led medication management program within a patient-centered medical home.Crossref | GoogleScholarGoogle Scholar | 25736939PubMed |
[17] Hazen AC. Non-dispensing clinical pharmacists in general practice: training, implementation and clinical effects. PhD Thesis, Utrecht University; 2018.
[18] Avery AJ, Rodgers S, Cantrill JA, et al. A pharmacist-led information technology intervention for medication errors (PINCER): a multicentre, cluster randomised, controlled trial and cost-effectiveness analysis. Lancet 2012; 379 1310–19.
| A pharmacist-led information technology intervention for medication errors (PINCER): a multicentre, cluster randomised, controlled trial and cost-effectiveness analysis.Crossref | GoogleScholarGoogle Scholar | 22357106PubMed |
[19] Tan EC, Stewart K, Elliott RA, George J. Pharmacist services provided in general practice clinics: a systematic review and meta-analysis. Res Social Adm Pharm 2014; 10 608–22.
| Pharmacist services provided in general practice clinics: a systematic review and meta-analysis.Crossref | GoogleScholarGoogle Scholar | 24161491PubMed |
[20] Royal New Zealand College of General Practitioners. 2017 general practice workforce survey. Wellington: Royal New Zealand College of General Practitioners; 2017. [Cited 2018 November 20]. Available from: https://oldgp16.rnzcgp.org.nz/assets/Workforce-Survey-2017-Report-1-final.pdf
[21] New Zealand Nurses Organisation (NANO). NZNO employment survey 2017. Wellington: NZNO; 2017. [Cited 2018 November 20]. Available from: https://www.nzno.org.nz/LinkClick.aspx?fileticket=C1q0M5fBavA%3D&portalid=0
[22] NHS England. Clinical pharmacists in general practice. Leeds: NHS England. [Cited 21 February 2018]. Available from: https://www.england.nhs.uk/gp/gpfv/workforce/building-the-general-practice-workforce/cp-gp/
[23] NHS England. General practice forward view. Leeds: NHS England; 2016. [Cited 2018 October 27]. Available from: https://www.england.nhs.uk/wp-content/uploads/2016/04/gpfv.pdf
[24] Foot H, Freeman C, Hemming K, et al. Reducing medical admissions into hospital through optimising medicines (REMAIN HOME) study: protocol for a stepped-wedge, cluster-randomised trial. BMJ Open 2017; 7 e015301
| Reducing medical admissions into hospital through optimising medicines (REMAIN HOME) study: protocol for a stepped-wedge, cluster-randomised trial.Crossref | GoogleScholarGoogle Scholar | 28408545PubMed |
[25] Australian Medical Association (AMA). General practice pharmacists – improving patient care. Canberra: AMA; 2015. [Cited 2018 November 21]. Available from: https://ama.com.au/system/tdf/documents/Pharmacists_in_General_Practice_Proposal.pdf?file=1&type=node&id=42083
[26] Dolovich L, Pottie K, Kaczorowski J, et al. Integrating family medicine and pharmacy to advance primary care therapeutics. Clin Pharmacol Ther 2008; 83 913–7.
| Integrating family medicine and pharmacy to advance primary care therapeutics.Crossref | GoogleScholarGoogle Scholar | 18388882PubMed |
[27] Coe AB, Choe HM. Pharmacists supporting population health in patient-centered medical homes. Am J Health Syst Pharm 2017; 74 1461–6.
| Pharmacists supporting population health in patient-centered medical homes.Crossref | GoogleScholarGoogle Scholar | 28887347PubMed |
[28] American Society of Health-System Pharmacists ASHP statement on the pharmacist’s role in primary care. Am J Health Syst Pharm 1999; 56 1665–7.
| ASHP statement on the pharmacist’s role in primary care.Crossref | GoogleScholarGoogle Scholar | 10459388PubMed |
[29] NHS England. More than 400 pharmacists to be recruited to GP surgeries by next year. Leeds: NHS England; 2015. [Cited 26 July 2018]. Available from: https://www.england.nhs.uk/2015/11/pharmacists-recruited/
[30] Midlands Health Network. Clinical pharmacy in general practice: a review of the first nine months. Hamilton: Midlands Health Network; 2012. [Cited 2018 October 3]. Available from: https://www.midlandshn.health.nz/uploads/clinical-pharmacy-in-general-practice-review-web.pdf
[31] Duck B, Brown V, Allan W, et al. Better than an iPad app, a clinical pharmacist in your practice. Int J Integr Care 2017; 17 A107
| Better than an iPad app, a clinical pharmacist in your practice.Crossref | GoogleScholarGoogle Scholar |
[32] WellSouth Primary Health Network. 2017 annual report. Dunedin: WellSouth Primary Health Network; 2017. [Cited 2018 October 3]. Available from: https://issuu.com/wellsouth/docs/annual_report_final_2017/2?ff=true&e=31017357/55601775
[33] Campbell C, Braund R, Morris C. Beyond the four walls: an exploratory survey of location, employment and roles of pharmacists in primary health care. J Prim Health Care 2017; 9 297–310.
| Beyond the four walls: an exploratory survey of location, employment and roles of pharmacists in primary health care.Crossref | GoogleScholarGoogle Scholar | 29530142PubMed |
[34] Freeman C, Cottrell N, Rigby D, et al. The Australian practice pharmacist. J Pharm Pract Res. 2014; 44 240–8.
| The Australian practice pharmacist.Crossref | GoogleScholarGoogle Scholar |
[35] Gillespie U, Dolovich L, Dahrouge S. Activities performed by pharmacists integrated in family health teams: results from a web-based survey. Can Pharm J 2017; 150 407–16.
| Activities performed by pharmacists integrated in family health teams: results from a web-based survey.Crossref | GoogleScholarGoogle Scholar |
[36] Pharmacy Council of New Zealand. 2017 workforce demographic. Wellington: Pharmacy Council of New Zealand; 2017. [Cited 2018 September 16]. Available from: http://www.pharmacycouncil.org.nz/Portals/12/2017%20Workforce%20Demographic%20Report.pdf?ver=2017-10-19-093636-617
[37] IBM Corp. IBM SPSS Statistics for Windows, Version 25.0. Armonk, NY: IBM Corp.; 2017.
[38] NVivo. NVivo qualitative data analysis software, Version 11. QSR International Pty Ltd; 2015.
[39] Stats NZ. Definition of full time work. Wellington: Stats NZ; [Cited 25 October 2018]. Available from: http://datainfoplus.stats.govt.nz/Item/nz.govt.stats/bb283376-7537-48d6-9c3f-7a20b6b84c27
[40] Mann C, Anderson C, Avery AJ, et al. Clinical pharmacists in general practice: pilot scheme. Independent evaluation report: full report. Nottingham: University of Nottingham; 2018. [Cited 2018 December 11]. Available from: https://www.nottingham.ac.uk/pharmacy/documents/generalpracticeyearfwdrev/clinical-pharmacists-in-general-practice-pilot-scheme-full-report.pdf
[41] Bradley F, Seston E, Mannall C, Cutts C. Evolution of the general practice pharmacist’s role in England: a longitudinal study. Br J Gen Pract 2018; 68 e727–34.
| 30154077PubMed |
[42] Centre for Pharmacy Postgraduate Education. General practice pharmacist training pathway – pathway handbook. Manchester: Centre for Pharmacy Postgraduate Education; 2016. [Cited 2018 December 15]. Available from: https://www.cppe.ac.uk/learningdocuments/pdfs/gpptp%20pathway%20handbook.pdf
[43] NHS England. Enhanced service specification – clinical pharmacists in general practice phase 2 programme. Leeds: NHS England; 2017. [Cited 2018 December 15]. Available from: https://www.england.nhs.uk/wp-content/uploads/2017/11/enhanced-service-clinical-pharmacists-gp.pdf
[44] Officer TN. Nurse practitioners and pharmacist prescribers in primary health care: a realist evaluation of the New Zealand experience. PhD Thesis, Victoria University of Wellington; 2018.
[45] Scahill S, Harrison J, Sheridan J. The ABC of New Zealand’s ten year vision for pharmacists: awareness, barriers and consultation. Int J Pharm Pract 2009; 17 135–42.
| The ABC of New Zealand’s ten year vision for pharmacists: awareness, barriers and consultation.Crossref | GoogleScholarGoogle Scholar | 20218244PubMed |
[46] Bidwell S, Thompson L. GPs, community pharmacists and shifting professional boundaries. N Z Med J 2015; 128 19–26.
| 26117387PubMed |
[47] Bryant L, Coster G, McCormick R. General practitioner perceptions of clinical medication reviews undertaken by community pharmacists. J Prim Health Care 2010; 2 225–33.
| General practitioner perceptions of clinical medication reviews undertaken by community pharmacists.Crossref | GoogleScholarGoogle Scholar | 21069118PubMed |
[48] Kozminski M, Busby R, McGivney MS, et al. Pharmacist integration into the medical home: qualitative analysis. J Am Pharm Assoc 2011; 51 173–83.
| Pharmacist integration into the medical home: qualitative analysis.Crossref | GoogleScholarGoogle Scholar |
[49] Pottie K, Haydt S, Farrell B, et al. Pharmacist’s identity development within multidisciplinary primary health care teams in Ontario; qualitative results from the IMPACT project. Res Social Adm Pharm 2009; 5 319–26.
| Pharmacist’s identity development within multidisciplinary primary health care teams in Ontario; qualitative results from the IMPACT project.Crossref | GoogleScholarGoogle Scholar | 19962675PubMed |
[50] Tan EC, Stewart K, Elliott RA, George J. Stakeholder experiences with general practice pharmacist services: a qualitative study. BMJ Open 2013; 3 e003214
| Stakeholder experiences with general practice pharmacist services: a qualitative study.Crossref | GoogleScholarGoogle Scholar | 24030867PubMed |
[51] Ryan K, Patel N, Lau WM, et al. Pharmacists in general practice: a qualitative interview case study of stakeholders’ experiences in a West London GP federation. BMC Health Serv Res 2018; 18 234
| Pharmacists in general practice: a qualitative interview case study of stakeholders’ experiences in a West London GP federation.Crossref | GoogleScholarGoogle Scholar | 29609603PubMed |
[52] Cox ER, Fitzpatrick V. Pharmacists’ job satisfaction and perceived utilization of skills. Am J Health Syst Pharm 1999; 56 1733–7.
| Pharmacists’ job satisfaction and perceived utilization of skills.Crossref | GoogleScholarGoogle Scholar | 10512504PubMed |
[53] Seston E, Hassell K, Ferguson J, Hann M. Exploring the relationship between pharmacists’ job satisfaction, intention to quit the profession, and actual quitting. Res Social Adm Pharm 2009; 5 121–32.
| Exploring the relationship between pharmacists’ job satisfaction, intention to quit the profession, and actual quitting.Crossref | GoogleScholarGoogle Scholar | 19524860PubMed |
[54] Olson DS, Lawson KA. Relationship between hospital pharmacists’ job satisfaction and involvement in clinical activities. Am J Health Syst Pharm 1996; 53 281–4.
| Relationship between hospital pharmacists’ job satisfaction and involvement in clinical activities.Crossref | GoogleScholarGoogle Scholar | 8808024PubMed |
[55] Pharmacy Council of New Zealand. October 2018 newsletter. Wellington: Pharmacy Council of New Zealand; 2018. [Cited 2018 December 13]. Available from: http://www.pharmacycouncil.org.nz/Portals/12/Documents/Newsletters/Newsletter%20Oct%202018%20FINAL.pdf?ver=2018-10-26-020100-890