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RESEARCH ARTICLE

Changing the model of HIV PrEP delivery – nurse-led telehealth in a metropolitan sexual health service: a retrospective analysis

Jewel Wai https://orcid.org/0009-0005-7958-5383 A * , Arthur Wong https://orcid.org/0000-0003-4043-1895 A B , Natalie Ovington A , Paul Robinson A and Rick Varma https://orcid.org/0000-0002-0402-0506 A B
+ Author Affiliations
- Author Affiliations

A Sydney Sexual Health Centre, Sydney/Sydney Eye Hospital, Sydney, NSW 2000, Australia.

B The Kirby Institute, Kensington, NSW, Australia.

* Correspondence to: jewel.wai@health.qld.gov.au

Handling Editor: Benjamin Bavinton

Sexual Health 22, SH24081 https://doi.org/10.1071/SH24081
Submitted: 23 April 2024  Accepted: 13 March 2025  Published: 31 March 2025

© 2025 The Author(s) (or their employer(s)). Published by CSIRO Publishing

Abstract

Background

Innovative models in HIV pre-exposure prophylaxis (PrEP) delivery are required to reduce the burden on clinical services and provide convenience and access for clients. A nurse-led telehealth PrEP clinic (‘TelePrEP’) with free multi-modal testing pathway has been developed at Sydney Sexual Health Centre (SSHC).

Methods

Using a multi-model testing pathway, we reviewed retrospective electronic medical record of TelePrEP consultations at SSHC. Primary outcomes were demographic and behavioural characteristics, rates of attendance of TelePrEP appointments and follow-up screening, and rates of PrEP initiation, re-initiation and continuation. Secondary outcomes were length of time from screening to TelePrEP appointment, duration of TelePrEP appointments, adherence to guideline-indicated laboratory testing, and rates of HIV/STI identified through screening. We compared outcomes between the three screening pathways and by Medicare status.

Results

A total of 472 clients were reviewed. Majority were cis-gender male (99%), non-Medicare (77%), and overseas-born (86%). There was no significant difference in attendance rates between the three screening pathways. The majority of appointments referred through MyCheck (82%) resulted in PrEP continuation; 36% attended follow-up screening, with the highest rates of follow-up referred through a[TEST] (44%), and lowest through Xpress (22%). More non-Medicare clients (38%) attended follow-up screening than Medicare clients (27%). Adherence to national guidelines for testing was high, and screening identified two new HIV diagnoses.

Conclusion

Nurse-led TelePrEP model is feasible in overcoming issues of accessibility for key population groups including overseas-born MSM. We achieved high overall attendance rates, high adherence to guideline-indicated laboratory monitoring, and rapid linkage to treatment for clients with HIV identified on screening.

Keywords: HIV/AIDS, HIV prevention, men who have sex with men, online testing, PrEP, pre-exposure prophylaxis, telehealth, telemedicine.

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