Use of communication technology among public health professionals in New South Wales, Australia
Carlie-Jane Naylor A C , D. Lynne Madden A and Deborah J. Oong BA Public Health Training and Development Branch, NSW Department of Health
B Corporate Governance and Risk Management Branch, NSW Department of Health
C Corresponding author. Email: carlie.naylor@doh.health.nsw.gov.au
NSW Public Health Bulletin 18(2) 13-16 https://doi.org/10.1071/NB07009
Published: 11 May 2007
Abstract
We explored how six forms of communication technology (teleconferencing, web bulletin boards, web conferencing, videoconferencing, media streaming and satellite television) are currently being used in public health work in NSW. Twelve public health professionals working in the NSW health service were interviewed. Teleconferencing and videoconferencing were the most commonly used forms of communication technology. Factors that facilitated use included ease of access to facilities and assistance in organising and setting up the technique. Barriers to use included cost and the perception that the equipment was hard to set up and operate. Participants identified factors that assisted them to engage with these techniques.
Acknowledgements
We would like to thank the participants of this survey. We would also like to thank the anonymous reviewers and Elisabeth Heseltine for their comments and suggestions on ways to improve this manuscript.
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