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Session 7. Oral Presentation for: Critical incidents: what the psychologist sees

Zara Hart A *
+ Author Affiliations
- Author Affiliations

A Working Life, Perth, WA, Australia.




Zara Hart is a registered psychologist with a master’s degree in Organisational Psychology, together with additional qualifications in Occupational Safety and Health and Workplace Training. Over the past 20 years she has held consulting and advisory roles in the oil and gas, mining, manufacturing, construction, and government sector industries. Her conference speaking credits include IOSH, London (2006), APPEA, Perth (2008) American Society of Safety Engineers, Orlando (2009) and Society of Petroleum Engineers, Bangkok (2009). More recently, she presented at Drillsafe, Perth (2023). Zara is inspired by positive psychology and holds a genuine belief that flourishing employees are the heart of successful organisations. She is happiest when collaborating with clients to improve safety, psychosocial health, and wellbeing at work.

* Correspondence to: zara@working-life.net

Australian Energy Producers Journal 64 https://doi.org/10.1071/EP23320
Published: 7 June 2024

© 2024 The Author(s) (or their employer(s)). Published by CSIRO Publishing on behalf of Australian Energy Producers.

Abstract

Presented on Tuesday 21 May: Session 7

In the life span of a critical incident, every decision counts. The opportunity to prevent the event has passed, so the avoidance and mitigation of risk becomes the primary goal. The same is true of early intervention in trauma. This paper shares the experience of these events from the perspective of a visiting psychologist. It will include tips for Emergency Management Teams (EMTs) in setting the psychologist up for effective interventions. Also, a triage model that can be used to mitigate psychological harm and channel the most impacted crew members towards help is discussed. It will also suggest ways that operators can collaborate with Employee Assistance Providers to ensure that impacted crew members receive trauma informed care post crisis.

To access the Oral Presentation click the link on the right. To read the full paper click here

Keywords: critical incident, emergency response teams, employee assistance providers, psychologist, stress, trauma, trauma informed care, triage.

Biographies

EP23320_B1.gif

Zara Hart is a registered psychologist with a master’s degree in Organisational Psychology, together with additional qualifications in Occupational Safety and Health and Workplace Training. Over the past 20 years she has held consulting and advisory roles in the oil and gas, mining, manufacturing, construction, and government sector industries. Her conference speaking credits include IOSH, London (2006), APPEA, Perth (2008) American Society of Safety Engineers, Orlando (2009) and Society of Petroleum Engineers, Bangkok (2009). More recently, she presented at Drillsafe, Perth (2023). Zara is inspired by positive psychology and holds a genuine belief that flourishing employees are the heart of successful organisations. She is happiest when collaborating with clients to improve safety, psychosocial health, and wellbeing at work.