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Australian Journal of Primary Health Australian Journal of Primary Health Society
The issues influencing community health services and primary health care
RESEARCH ARTICLE (Open Access)

The client and family experience of attending a nurse-led clinic for chronic wounds

Anusuya Dhar https://orcid.org/0000-0002-0311-9563 A * , Judith Needham A , Michelle Gibb B and Elisabeth Coyne A
+ Author Affiliations
- Author Affiliations

A Griffith University, School of Nursing and Midwifery, Logan campus, Meadowbrook, Qld 4131, Australia.

B Wound Specialist Services Pty Ltd, Brisbane, Qld 4000, Australia.

* Correspondence to: a.dhar@griffith.edu.au

Australian Journal of Primary Health 30, PY23081 https://doi.org/10.1071/PY23081
Submitted: 23 February 2022  Accepted: 10 October 2023  Published: 6 November 2023

© 2024 The Author(s) (or their employer(s)). Published by CSIRO Publishing on behalf of La Trobe University. This is an open access article distributed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND)

Abstract

Background

The quality of life for individuals with chronic wounds is diminished due to poor health-related outcomes and the financial burden of wound care. The literature has shown nurse-led wound care to have a positive impact on wound healing and psychosocial wellbeing. However, there is minimal research investigating the lived experience of attending a nurse-led clinic for chronic wounds. The purpose of this study was to explore the client and family experience of attending a nurse-led clinic for chronic wounds.

Methods

Qualitative descriptive study. Semi-structured telephone interviews were transcribed verbatim and thematic analysis was undertaken.

Results

Twelve clients and two family members participated, and the average length of interviews was 20 min. Three main themes emerged: (1) expecting and managing pain; (2) receiving expert advice and reflecting on previous care; and (3) managing the cost of care. There was an emphasis on the impact of chronic wounds on pain and the ability to complete the activities of daily living. Expert advice, client satisfaction and physical accessibility were highlighted as benefits of the clinic. Cost and minimal client education were identified as challenges of the clinic.

Conclusions

The findings demonstrated that chronic wounds have a significant impact on the client and family attending the nurse-led clinic. Comprehensive pain assessment, improved social support, better client education and cost-effective care is required to optimise the experience for people attending the nurse-led clinic.

Keywords: chronic wounds, community nursing, experience, family, nurse-led, primary health care, qualitative research, wound care.

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