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Australian Health Review Australian Health Review Society
Journal of the Australian Healthcare & Hospitals Association
RESEARCH ARTICLE

Combining participatory action research and appreciative inquiry to design, deliver and evaluate an interdisciplinary continuing education program for a regional health workforce

Julie-Anne Martyn A F , Jackie Scott E , Jasper H. van der Westhuyzen B , Dale Spanhake C , Sally Zanella D , April Martin A and Ruth Newby A
+ Author Affiliations
- Author Affiliations

A University of the Sunshine Coast, Fraser Coast Campus, Old Maryborough Road, Hervey Bay, Qld 4655, Australia. Email: amartin2@usc.edu.au; rnewby@usc.edu.au

B Galangoor Duwalami Primary Health Service, 7/11 Central Avenue, Pialba, Qld 4655, Australia. Email: jazwest@westnet.com.au

C Wide Bay Hospital and Health Service, PO Box 592, Hervey Bay, Qld 4655, Australia. Email: dale.spanhake@health.qld.gov.au

D Bolton Clarke, 99 Doolong Road, Kawungan, Qld 4655, Australia. Email: szanella@boltonclarke.com.au

E Retired. Email: ja.scott888@bigpond.com.au

F Corresponding author. Email: jmartyn@usc.edu.au

Australian Health Review 43(3) 345-351 https://doi.org/10.1071/AH17124
Submitted: 12 May 2017  Accepted: 25 January 2018   Published: 12 June 2018

Abstract

Objective Continuing education (CE) is essential for a healthcare workforce, but in regional areas of Australia there are challenges to providing and accessing relevant, reliable and low-cost opportunities. The aim of the present study was to collaborate with the local regional healthcare workforce to design, deliver and evaluate an interdisciplinary CE (ICE) program.

Methods A participatory action research (PAR) model combined with an appreciative inquiry (AI) framework was used to design, deliver and evaluate an ICE program. A focus group of 11 health professionals developed an initial program. Evaluation data from 410 program participants were analysed using AI.

Results The ICE program addressed the CE barriers for the regional healthcare workforce because the locally derived content was delivered at a reasonable cost and in a convenient location. Program participants identified that they most valued shared experiences and opportunities enabling them to acquire and confirm relevant knowledge.

Conclusion ICE programs enhance interdisciplinary collaboration. However, attendance constraints for regional healthcare workforce include location, cost, workplace and personal factors. Through community engagement, resource sharing and cooperation, a local university and the interdisciplinary focus group members successfully designed and delivered the local education and research nexus program to address a CE problem for a regional healthcare workforce.

What is known about the topic? Participation in CE is mandatory for most health professionals. However, various barriers exist for regional health workers to attending CE. Innovative programs, such as webinars and travelling workshops, address some of the issues but create others. Bringing various health workers together for the simultaneous education of multiple disciplines is beneficial. Collectively, this is called ICE.

What does this paper add? Using PAR combined with AI to design an ICE program will focus attention on the enablers of the program and meet the diverse educational needs of the healthcare workforce in regional areas. Engaging regional health professionals with a local university to design and deliver CE is one way to increase access to quality, cost-effective education.

What are the implications for practitioners? Regional healthcare workers’ CE needs are more likely to be met when education programs are designed by them and developed for them. ICE raises awareness of the roles of multiple healthcare disciplines. Learning together strengthens healthcare networks by bolstering relationships through a greater understanding of each other’s roles. Enriching communication between local health workers has the potential to enhance patient care.

Additional keywords: community engagement, interprofessional, multidisciplinary, professional development.


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