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Australian Journal of Primary Health Australian Journal of Primary Health Society
The issues influencing community health services and primary health care
RESEARCH ARTICLE (Open Access)

What should primary care look like after the COVID-19 pandemic?

Stephen Duckett
+ Author Affiliations
- Author Affiliations

Health Program, Grattan Institute, 8 Malvina Place, Carlton, Vic. 3053, Australia, and Department of General Practice, The University of Melbourne, Parkville, Vic. 3010, Australia. Email: stephen.duckett@grattan.edu.au

Australian Journal of Primary Health 26(3) 207-211 https://doi.org/10.1071/PY20095
Submitted: 27 April 2020  Accepted: 28 April 2020   Published: 27 May 2020

Journal Compilation © La Trobe University 2020 Open Access CC BY

Abstract

The response to COVID-19 transformed primary care: new telehealth items were added to the Medicare Benefits Schedule, and their use quickly escalated, general practices and community health centres developed new ways of working and patients embraced the changes. As new coronavirus infections plummet and governments contemplate lifting spatial distancing restrictions, attention should turn to the transition out of pandemic mode. Some good things happened during the pandemic, including the rapid introduction of the new telehealth items. The post-pandemic health system should learn from the COVID-19 changes and create a new normal.

Additional keywords: delivery of health care, models, organisation.


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