What role do Australian health professionals play in helping people choose their home care package services?
Victoria Cornell A B C * , Braam Lowies D , Kurt Lushington E and Christine Helliar F GA ECH, Adelaide, SA, Australia.
B College of Nursing and Health Science, Flinders University, Adelaide, SA, Australia.
C Housing and the Built Environment Special Interest Group, Australian Association of Gerontology, Melbourne, Vic., Australia.
D UniSA AHURI Research Centre, UniSA Business, University of South Australia, Way Lee Building, Room WL4-27, City West Campus, GPO Box 2471, Adelaide, SA 5001, Australia.
E Discipline of Psychology, Unit of Justice and Society, University of South Australia, GPO Box 2471, Adelaide, SA 5001, Australia.
F UniSA Business, Way Lee Building, Room WL4-31, City West Campus, North Terrace, Adelaide, SA 5000, Australia.
G External postal address: GPO Box 2471, Adelaide, SA 5001, Australia.
Australian Journal of Primary Health 28(5) 454-457 https://doi.org/10.1071/PY21080
Submitted: 12 April 2021 Accepted: 20 April 2022 Published: 13 July 2022
© 2022 The Author(s) (or their employer(s)). Published by CSIRO Publishing on behalf of La Trobe University
Abstract
The home care package (HCP) scheme provides funds to eligible older Australians for social, personal and clinical care services, and aims to assist people to age in-home. Uncorroborated evidence suggests older Australians rely on health professionals – especially general practitioners – to prompt HCP assessments, choose service providers and manage HCP funds thereafter. This was confirmed in a survey involving 502 older Australians aged >65 years receiving HCP funds. As more Australians survive to older age, further research is needed to establish with general practitioners their needs regarding the delivery of in-home care information, clinic practice resources, trainee education and continuing professional development.
Keywords: community aged care provision, coordinated care provision, future demand for support, general practitioners, information seeking, managing home care packages, telephone interview.
References
Australian Institute of Health and Welfare (AIHW) (2017) Australia’s welfare 2017. Australia’s welfare series no. 13. AUS 214. (AIHW: Canberra, ACT, Australia) Available at https://www.aihw.gov.au/getmedia/088848dc-906d4a8b-aa09-79df0f943984/aihw-aus-214-aw17.pdf.aspx?inline=true [Accessed 9 July 2019]Commonwealth of Australia (2017) Legislated review of aged care, as represented by the Department of Health. Available at https://www.health.gov.au/resources/publications/legislated-review-of-aged-care-2017-report
Commonwealth of Australia (2019) Royal commission into aged care quality and safety interim report, volume one: neglect. Available at https://agedcare.royalcommission.gov.au/Pages/default.aspx
Commonwealth of Australia (2021) Royal commission into aged care quality and safety final report: care, dignity and respect, volume 1 summary and recommendations. Available at https://agedcare.royalcommission.gov.au/sites/default/files/2021-03/final-report-volume-1.pdf [Accessed March 2021]
Cornell V (2018) Housing implications of individual budget home care models for older renters: an Australian case study. Journal of Housing for the Elderly 33, 16–30.
| Housing implications of individual budget home care models for older renters: an Australian case study.Crossref | GoogleScholarGoogle Scholar |
Day J, Thorington Taylor AC, Hunter S, et al. (2018) Experiences of older people following the introduction of consumer-directed care to home care packages: a qualitative descriptive study. Australasian Journal on Ageing 37, 275–282.
| Experiences of older people following the introduction of consumer-directed care to home care packages: a qualitative descriptive study.Crossref | GoogleScholarGoogle Scholar | 29896917PubMed |
Phillipson L, Low LF, Dreyfus S (2019) Consumer-directed care for older Australians: are resources identified on the Web adequate to support decisions about home-based care packages? Australian Journal of Social Issues 54, 135–156.
| Consumer-directed care for older Australians: are resources identified on the Web adequate to support decisions about home-based care packages?Crossref | GoogleScholarGoogle Scholar |
Pond CD, Regan C (2019) Improving the delivery of primary care for older people. Medical Journal of Australia 211, 60–62.
| Improving the delivery of primary care for older people.Crossref | GoogleScholarGoogle Scholar | 31206179PubMed |
Russell SJ, Siostrom K, Edwards I, et al. (2020) Consumer experiences of home care packages. Australasian Journal on Ageing 39, e402–e409.
| Consumer experiences of home care packages.Crossref | GoogleScholarGoogle Scholar | 31981275PubMed |
Sims J, Kerse NM, Naccarella L, et al. (2000) Health promotion and older people: the role of the general practitioner in Australia in promoting healthy ageing. Australian and New Zealand Journal of Public Health 24, 356–359.
| Health promotion and older people: the role of the general practitioner in Australia in promoting healthy ageing.Crossref | GoogleScholarGoogle Scholar | 11011458PubMed |
Solomon L, Martin-Hobbs B (2018) Five preconditions of effective consumer engagement – a conceptual framework: Product information, consumer choice and market engagement. (Consumer Policy Research Centre: Melbourne, Vic., Australia)
Visvanathan R, Amare AT, Wesselingh S, et al. (2019) Prolonged wait time prior to entry to home care packages increases the risk of mortality and transition to permanent residential aged care services: findings from the registry of older south Australians (ROSA). The Journal of Nutrition, Health and Aging 23, 271–280.
| Prolonged wait time prior to entry to home care packages increases the risk of mortality and transition to permanent residential aged care services: findings from the registry of older south Australians (ROSA).Crossref | GoogleScholarGoogle Scholar | 30820516PubMed |
Wilcock J, Iliffe S, Moriarty J, et al. (2020) Under the radar: general practitioners’ experiences of directly employed care workers for older people. Health & Social Care in the Community 28, 1099–1108.
| Under the radar: general practitioners’ experiences of directly employed care workers for older people.Crossref | GoogleScholarGoogle Scholar |