What’s in a name? Concordance is better than adherence for promoting partnership and self-management of chronic disease
Sue Randall A C and Lis Neubeck B
+ Author Affiliations
- Author Affiliations
A Sydney Nursing School, M03 88, Mallett Street, Camperdown, NSW 2050, Australia.
B Charles Perkins Centre, Sydney Nursing School, Level 2, Building D17, The University of Sydney, NSW 2006, Australia.
C Corresponding author. Email: sue.randall@sydney.edu.au
Australian Journal of Primary Health 22(3) 181-184 https://doi.org/10.1071/PY15140
Submitted: 22 September 2015 Accepted: 25 November 2015 Published: 6 May 2016
Abstract
The choice of language health professionals use to discuss self-management of chronic disease is important and influences patients’ self-management. The words compliance, adherence and concordance are used to discuss patients’ agreement with prescribed treatment plans, but have different tone and meanings. Models of care linked to the words compliance and adherence are underpinned by interactions between patients and healthcare providers that merely reinforce instructions about treatments. The ‘patient-professional partnership’ is introduced as a model by Bodenheimer et al. (2002, p. 2469) whereby true partnership working should be an opportunity to pool the expertise of both parties to arrive at mutually agreed goals in concordance. The impact these words might have on partnership working is important in defining the patient–health professional relationship, and for the patients’ healthcare outcomes and the potential effect on healthcare utilisation.
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