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Australian Health Review Australian Health Review Society
Journal of the Australian Healthcare & Hospitals Association
RESEARCH ARTICLE

The impact of COVID-19 on public and private emergency departments in Queensland, Australia

Amy L. Sweeny A B C * , Emma Hall C , Anthony Padowitz D , Ben Walters B E , Ping Zhang A , Kylie Alcorn C F , Gerben Keijzers A B C , Andrea P. Marshall G H , Jamie Ranse C G and Julia Crilly https://orcid.org/0000-0002-1455-8983 C G
+ Author Affiliations
- Author Affiliations

A Menzies Health Institute Queensland, Griffith University, Parkwood, Qld, Australia.

B Faculty of Health Services and Medicine, Bond University, Robina, Qld, Australia.

C Gold Coast Health Emergency Department, Southport, Qld, Australia.

D Gold Coast Private Hospital Emergency Care Services, Southport, Qld, Australia.

E Ramsay Health Care Department of Emergency Medicine, Gold Coast, Qld, Australia.

F Gold Coast Health Infectious Diseases Department, Southport, Qld, Australia.

G School of Nursing and Midwifery, Griffith University, Parkwood, Qld, Australia.

H Gold Coast Health Intensive Care Unit, Southport, Qld, Australia.

* Correspondence to: amy.sweeny@health.qld.gov.au

Australian Health Review 49, AH24182 https://doi.org/10.1071/AH24182
Submitted: 2 July 2024  Accepted: 18 December 2024  Published: 28 January 2025

© 2025 The Author(s) (or their employer(s)). Published by CSIRO Publishing on behalf of AHHA.

Abstract

Objective

COVID-19 affected health care globally. The aim of this study was to investigate the impact of COVID-19 on both public and private emergency departments (EDs).

Methods

This was a retrospective cohort study of ED presentations made to three private and two public hospital EDs located in one region in Queensland. Presentation rates per 1000 population and incident rate ratios (IRR) for three time periods: T1: pre-pandemic (March–June 2018/2019), T2: initial restrictions (March–June 2020), and T3: restrictions easing (March–June 2021) were calculated. Linear trends were produced to describe pre- and post-pandemic changes. Additional outcomes reported for public EDs included ED length of stay (LoS) and cost.

Results

In T2, both public and private ED presentation rates decreased by 12% (overall IRR 0.88; 95% confidence interval (CI): 0.87–0.89). Private EDs experienced a quicker and greater return of patient volumes in T3, exceeding T1 levels. The median ED length of stay decreased and then increased above pre-pandemic levels (T1: 159 min, T2: 151 min, T3: 201 min). Total costs were higher during T2 but then decreased during T3, below that of T1 (T1: A$652, T2: A$791, T3: A$566). Between February 2020 and June 2021, 269 people tested positive for SARS-CoV-2, 19 of whom (7.1%) interfaced with the ED.

Conclusions

During initial COVID-19 restrictions, a shift towards fewer ED presentations was observed. Private ED presentations rebounded more quickly than public. Few COVID-19 patients interfaced with an ED. Systems and public–private agreements made during this time appeared to protect EDs and soften the impact of reduced volumes for the private sector.

Keywords: COVID-19, emergency services, health care economics and organisations, health policy, public-private sector partnerships, telemedicine, trends, virtual medicine.

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