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Journal of the Australian Healthcare & Hospitals Association
RESEARCH ARTICLE (Open Access)

Using emergency department data to define a ‘mental health presentation’ – implications of different definitions on estimates of emergency department mental health workload

Nikita Goyal A , Edmund Proper A , Phyllis Lin A , Usman Ahmad A , Marietta John-White A , Gerard M. O’Reilly B C D and Simon S. Craig A E F *
+ Author Affiliations
- Author Affiliations

A Department of Paediatrics, School of Clinical Sciences at Monash Health, Sub-Faculty of Clinical and Molecular Medicine, Monash University, Clayton, Vic, Australia.

B School of Public Health and Preventive Medicine, Monash University, Melbourne, Vic, Australia.

C Emergency and Trauma Centre, Alfred Health, Melbourne, Vic, Australia.

D National Trauma Research Institute, Alfred Health, Melbourne, Vic, Australia.

E Paediatric Emergency Department, Monash Medical Centre, Clayton, Vic, Australia.

F Clinical Sciences, Murdoch Children’s Research Institute, Parkville, Vic, Australia.

* Correspondence to: simon.craig@monash.edu

Australian Health Review 48(4) 342-350 https://doi.org/10.1071/AH24067
Submitted: 4 March 2024  Accepted: 22 May 2024  Published: 13 June 2024

© 2024 The Author(s) (or their employer(s)). Published by CSIRO Publishing on behalf of AHHA. This is an open access article distributed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND)

Abstract

Objective

This study aimed to describe and compare the proportion of patients classified as an emergency department (ED) mental health presentation under different definitions, including the Australian Institute of Health and Welfare (AIHW) definition.

Methods

This retrospective cohort study enrolled all patients that presented to the EDs of a multi-centre Victorian health service between 1 January 2020 and 30 June 2023. Varying definitions of a mental health presentation were applied to each ED attendance, applying the current AIHW definition (using selected diagnosis codes), broader diagnosis-based coding, the presenting complaint recorded at triage and whether the patient was seen by or referred to the emergency psychiatric service (EPS). The proportion of all ED presentations meeting each definition and any overlap between definitions were calculated. The agreement between each definition and the AIHW definition was evaluated using Kappa’s coefficient.

Results

There were 813,078 presentations to ED of which 34,248 (4.2%) met the AIHW definition for a mental health presentation. Throughout the study, 45,376 (5.6%) patients were seen and/or referred to EPS, and 36,160 (4.4%) patients were allocated a mental health presenting complaint by triage staff. There was moderate interrater agreement between these definitions, with a kappa statistic (95% confidence interval) between the AIHW definition and a mental health presenting complaint recorded at triage of 0.58 (0.58–0.59) and between the AIHW definition and review by EPS of 0.58 (0.57–0.58).

Conclusions

The AIHW definition is a conservative measure of ED mental health presentations and may underestimate emergency psychiatry workload in Australian EDs.

Keywords: definition, emergency department, emergency psychiatry, hospital services, mental health presentation, psychiatric triage, self-harm, triage.

Introduction

Mental and behavioural conditions are the most common chronic conditions, affecting over 6.7 million (26.1%) Australians.1 According to the Australian Institute of Health and Welfare (AIHW), in 2021–22, there were 280,176 mental health-related presentations to public Australian emergency departments (EDs), accounting for 3% of all presentations.2

With rising levels of mental health-related ED attendances, there are concerns that current primary care and ED systems are unable to address the acute healthcare needs of the community.3 The increase in ED mental health attendances has been attributed to deficiencies in community care, inadequate availability of inpatient mental health beds and shortcomings in services related to housing, drugs and alcohol.4 Accurate measurement of mental health presentations is important to inform EDs, governments and mental health advocacy groups. A clear understanding of mental health workload in EDs is critical to plan for clinical demands and to enable equitable allocation of resources.

Various definitions are utilised to classify ED mental health presentations, most of which are based on ED diagnostic codes.57 According to the AIHW, an ED presentation related to mental health is defined as one where the ED diagnosis code corresponds to a specific list of The International Statistical Classification of Diseases and Related Health Problems, Tenth Revision, Australian Modification (ICD-10-AM) codes (F00–F99).57 The ‘F’ codes include presentations such as dementia, delirium, mood disorders, psychotic disorders and eating disorders.8

However, there are a proportion of diagnoses that may fall into the mental health category but may not be classified as such, as they cannot be attributed to a code between F00 and F99.8 For example, ICD-10-AM codes X60–X84 refer to intentional self-poisoning or means of intentional self-harm.9 Wrist lacerations, carbon monoxide poisoning and other possible self-harm presentations are often coded as the primary injury, rather than the underlying mental health concern.9 Other ways to define ED mental health presentations include the presenting complaint recorded at triage and/or whether individuals are referred to psychiatric services by ED staff.

As the number of patients seeking mental health assistance in EDs rises, it is necessary to review current mental healthcare models. An initial step is to establish a precise definition of what constitutes an ED mental health presentation.4,5,913

This study aimed to describe and compare the proportion of patients classified as an ED mental health presentation under different definitions and examine the agreement between these definitions and the AIHW definition.

Methods

This was a retrospective cohort study of all patients presenting to the EDs of a multi-hospital metropolitan Victorian health service which comprised one tertiary hospital (Monash Medical Centre) and two urban district hospitals (Dandenong Hospital; Casey Hospital). These hospitals were part of Monash Health, Victoria’s largest health service and provided care to one-quarter of Melbourne’s population.14

Data collection

Data was extracted from all ED presentations between 1 January 2020 and 30 June 2023 from the Cerner FirstNet emergency department information system. It was estimated that there would be approximately 800,000 ED presentations during this timeframe. The study was reviewed and approved in 2021 by the Monash Health research office as a project exempt from HREC review (RES-21-0000-711Q-80977).

Variables collected for each ED presentation during the study period included: triage category; patient demographics; date and time of presentation; hospital campus; ambulance arrival; presenting problem recorded at triage; referral to emergency psychiatry services (EPS); whether the patient had been seen by EPS; whether or not an EPS clinician note had been recorded; all ED diagnoses recorded; and ED injury intent code (a mandatory field for Victorian ED presentations which requires the clinician to record the intention of an injury (e.g. whether an injury is accidental, intentional self-harm or due to an assault)).15

Definitions

Mental health diagnoses were classified into six categories, where Definition 1 aligned with that provided by the AIHW (Table 1).2 Definitions 1–3 utilised ED clinician-recorded diagnoses mapped to ICD-10-AM codes, Definitions 4 and 5 utilised the presenting complaint recorded at triage and Definition 6 was determined by whether or not the patient was referred to and/or seen by EPS.

Table 1.Definitions used to classify ED mental health presentations.

Definition 1: AIHW definitionDefinition 2: Expanded ICD-10-AM codes including self-inflicted injuryDefinition 3: Expanded ICD-10-AM codes without self-inflicted injury
MH diagnosisMH diagnosis (all ICD codes which could potentially be mental health)MH diagnosis (all ICD codes which could potentially be mental health, excluding ‘injury intent’)
Any F-code diagnosis
  • F00–F99: Mental and behavioural disorders

Any of the following:
  • F00–F99: Mental and behavioural disorders

  • X60–X84: Diagnoses consistent with intentional self-harm.

  • R45: Symptoms and signs involving emotional state.

  • R46: Symptoms and signs involving appearance and behaviour.

  • Any injury code (S or T code) with a ‘human intent’ code of self-inflicted (2, 18, 19, 20).

Any of the following:
  • F00–F99: Mental and behavioural disorders

  • X60–X84: Diagnoses consistent with intentional self-harm.

  • R45: Symptoms and signs involving emotional state.

  • R46: Symptoms and signs involving appearance and behaviour.

Definition 4: Broad triage definitionDefinition 5: Narrow triage definitionDefinition 6: Mental health referral/review
MH presenting complaint at triageMH presenting complaint at triageReferred to or seen by EPS
Any of:
  • Anxiety

  • Behavioural problem

  • Emotional distress

  • Mental health presenting complaint

  • OD/ingestion/poisoning/toxic exposure

  • Psychiatric problem

  • Alcohol-related problem

  • Social problem

Any of:
  • Anxiety

  • Behavioural problem

  • Emotional distress

  • Mental health presenting complaint

  • OD/ingestion/poisoning/toxic exposure

  • Psychiatric problem

Either of the following:
  • MH referral recorded.

  • MH note recorded.

ICD-10-AM, The International Statistical Classification of Diseases and Related Health Problems, Tenth Revision, Australian Modification;

MH, mental health; OD, overdose; EPS, emergency psychiatry services.

Each ED presentation was assessed for its suitability to be classified as a ‘mental-health presentation’ using each of the definitions. For the first three definitions, only presentations with an ED diagnosis recorded were included in the analysis. For Definitions 4 and 5, only presentations with an ED triage presenting complaint recorded were included in the analysis.

Statistical analysis

Categorical data were presented using number and percentage, while continuous data followed a non-parametric distribution and were presented using median and interquartile range (IQR). To test for statistical significance in the comparisons between the various definitions of ED mental health presentation, the Chi-squared test was used for categorical data and the Kruskal–Wallis test for continuous data. Each definition was compared to the AIHW definition (Definition 1) with the agreement between each definition and the AIHW definition evaluated using Cohen’s Kappa. Analysis was performed using SPSS for Windows (IBM SPSS Statistics for Windows, Version 2.0., 2016: IBM Corp, Armonk, NY, USA).

Results

Over the three and half years of the study, there were 813,078 presentations to ED of which 790,777 had a presenting complaint recorded and 757,657 were given an ED diagnosis corresponding to a code from the ICD-10-AM (Fig. 1). A small proportion of patients (33,120) were unable to be included in the ICD-10 code definitions as they did not receive diagnostic codes during the visit. There were 22,301 patients who were not assigned a triage presenting complaint and hence could not be included in the analysis for the definitions utilising the presenting complaint recorded at triage. A total of 45,376/813,078 (5.6%) patients were seen by or referred to EPS services, while 34,248 (4.2%) of all ED presentations met the AIHW definition for an ED mental health presentation.

Fig. 1.

Allocation of ED presentations according to each definition of ED mental health presentation. ED, emergency department; ICD-10-AM, The International Statistical Classification of Diseases and Related Health Problems, Tenth Revision, Australian Modification. All other abbreviations (e.g. F00–F99, X60–84, R45, R46, S and T codes) are specific diagnostic codes of ICD-10-AM.


AH24067_F1.gif

Table 2 provides an overview of demographic data related to each definition of an ED mental health presentation. All definitions resulted in similar overall demographics, including a median age between 29 and 33 years, and a slight female predominance. Approximately 30% of ED mental health presentations resulted in admission to a hospital ward outside the ED short-stay unit.

Table 2.Patient demographics.

AIHW DefinitionExpanded ICD-10-AM Codes including self-inflicted injuryExpanded ICD-10-AM codes without self-inflicted injuryBroad triage definitionNarrow triage definitionMental health referral/reviewP-value
Definition 1Definition 2Definition 3Definition 4Definition 5Definition 6
Total eligible patients757,657757,657757,657790,777790,777790,777
Total defined as ‘mental health’ presentation34,24846,67444,64938,92436,16045,376
Proportion (%) of all ED visits defined as ‘mental health’ presentation4.56.25.94.94.65.7<0.001*
ED ‘mental health’ presentations
Median age (IQR)33 (22–48)31 (20–45)31 (20–46)30 (19–43)29 (19–42)30 (20–43)<0.001**
Age group
 0–17 years (n, %)5,515 (16.1)9,117 (19.5)8,564 (19.2)7,575 (19.5)7,265 (20.1)8,616 (19)<0.001*
 18–65 years (n, %)25,488 (74.4)33,825 (72.5)32,427 (72.6)29,809 (76.7)27,715 (76.6)34,949 (77)
 >65 years (n, %)3,245 (9.5)3,732 (8)3,658 (8.2)1,540 (4)1,180 (3.3)1,811 (4)
Sex – Female (n, %)17,669 (51.6)24,819 (53.2)23,409 (52.4)20,439 (52.5)19,403 (53.7)24,673 (54.4)<0.001*
ATS category 1–2 (n, %)13,476 (39.3)20,138 (43.1)19,175 (42.9)17,436 (44.8)17,091 (47.3)20,636 (45.5)<0.001*
Arrived by ambulance (n, %)14,409 (42.1)18,948 (40.6)18,214 (40.8)16,690 (42.9)15,852 (43.8)19,292 (42.5)<0.001*
Destination after ED visit
 Discharged (n, %)16,622 (48.5)23,491 (50.3)22,647 (50.7)21,593 (55.5)20,257 (56)23,160 (51)<0.001*
 Short stay then discharged (n, %)6,201 (18.1)8,314 (17.8)7,673 (17.2)5,731 (14.7)4,809 (13.3)8,017 (17.7)
 Transfer from ED (n, %)184 (0.5)265 (0.6)257 (0.6)236 (0.6)231 (0.6)272 (0.6)
 Transfer from SSU (n, %)65 (0.2)95 (0.2)92 (0.2)71 (0.2)66 (0.2)88 (0.2)
 AdmittedA (n, %)11,172 (32.6)14,505 (31.1)13,976 (31.3)11,293 (29)10,797 (29.9)13,839 (30.5)
 Died (n, %)4 (0)4 (0)4 (0)000
Median (IQR) length of stay
 Discharged (h)4.65 (2.82–8.15)4.78 (2.85–8.684.77 (2.84–8.69)4.56 (2.61–8.4)4.61 (2.65–8.59)5.07 (2.96–9.41)<0.001**
 Short stay then discharged (h)11.85 (6.1–20.01)12.43 (6.36–20.58)12.22 (6.2–20.23)13.38 (6.45–21.55)13.57 (6.31–21.85)14.67 (7.72–23.12)<0.001**
 Transfer from ED (h)14.77 (8.26–19.43)14.52 (8.16–19.82)14.71 (8.17–19.82)14.67 (7.99–19.73)14.48 (7.99–19.47_14.8 (8.35–19.93)<0.001**
 Transfer from SSU (h)16.57 (10.74–19.12)15.34 (9.93–19.11)15.64 (9.99–19.24)13.87 (8.81–19.68)13.7 (8.89–19.69)15.08 (9.01–18.83)<0.001**
 AdmittedA (days)4.75 (0.95–11.77)4.11 (0.93–10.9)4.19 (0.93–10.97)3.62 (0.82–10.7)3.48 (0.81–10.66)3.49 (0.86–10.47)<0.001**

ATS, Australasian Triage Scale; ED, emergency department; SSU, short-stay unit.

P-value calculated using Chi-squared test (*) or Kruskal–Wallis test (**) comparing the various definitions of a mental health presentation.

A Includes admitted directly from ED and admitted via SSU.

Fig. 2 demonstrates the overlap between the definitions. There were 45,376 patients who were referred to and/or seen by EPS, however, approximately half (52%, 23,615/45,376) were not classified as a mental health patient by AIHW according to the patients’ diagnostic coding (Fig. 2c).

Fig. 2.

Overlap between the AIHW definition and different definitions of an ED mental health presentation. (a) Comparison of definitions reliant on ICD-10-AM diagnostic codes. (b) Comparison with definitions based on presenting complaint recorded at triage. (c) Comparison with a definition reliant on whether or not patient was referred to or seen by EPS. (d) Comparison between AIHW definition, triage definition and mental health review definition.


AH24067_F2.gif

Patients who presented to triage with a mental health-related complaint were seen by EPS 92% of the time (33,504/36,160), but only 57% of these patients (19,143/33,504) were assigned an ED diagnosis code according to the AIHW definition (Fig. 2d) of an ED mental health presentation.

The most frequent mental health-related presenting complaints and diagnostic codes were similar across the six different definitions (Table 3). The top four presenting complaints in all diagnostic codes included self-harm, acute behavioural disturbance, Section 351 (a section of the Victorian Mental Health Act 2014 which provided a police officer authority to transport a person who appears to have a mental illness and appears to be at risk of harm to hospital16) and ‘other’ mental health complaints. The most common diagnoses recorded were similar across all definitions and included depression, suicide attempt, schizophrenia, psychosis, alcohol intoxication and anxiety.

Table 3.The top 5 most common triage presenting complaints and ICD diagnostic codes from each definition.

AIHW definitionExpanded ICD-10-AM codes including self-inflicted injuryExpanded ICD-10-AM codes without self-inflicted injuryBroad triage definitionNarrow triage definitionMental health referral/review
Definition 1Definition 2Definition 3Definition 3Definition 5Definition 6
Top 5 presenting complaints (%)
 MH – Other (19.3)MH – Section 351 (20.8)MH – Section 351 (21.2)MH – Section 351 (29)MH – Section 351 (31.2)MH – Section 351 (23.6)
 MH – Section 351 (17.2)MH – Other (18.2)MH – Other (18.9)MH – Other (27.7)MH – Other (29.9)MH – Other (22.3)
 MH – Self-harm (8.0)MH – Self-harm (9.9)MH – Self-harm (9.8)MH – Self harm (14.5)MH – Self harm (15.6)MH – Self-harm (12.1)
 MH – Acute behavioural disturbance (7.8)MH – Acute behavioural disturbance (8.2)MH – Acute behavioural disturbance (8.5)MH – Acute behavioural disturbance (11.8)MH – Acute behavioural disturbance (12.7)MH – Acute behavioural disturbance (9.7)
 Overdose (OD)/ingestion/poison/toxic exposure (4.8)OD/ingestion/poison/toxic exposure (6.9)OD/ingestion/poison/toxic exposure (4.8)Alcohol related problem (4.8)Anxiety (4.3)OD/ingestion/poison/toxic exposure (8.6)
ED diagnosis (%)
 Depression (18.3)Depression (13.5)Depression (14.1)Depression (14.2)Depression (15.3)Depression (13.6)
 Anxiety (12.1)Suicide attempt without injury/ideation (12.8)Suicide attempt without injury/ideation (13.3)Suicide attempt without injury/ideation (13.4)Suicide attempt without injury/ideation (14.4)Suicide attempt without injury/ideation (12.9)
 Schizophrenia (9.4)Acute behavioural disturbance (9.5)Acute behavioural disturbance (10)Acute behavioural disturbance (9.2)Acute behavioural disturbance (9.6)Acute behavioural disturbance (8.5)
 Simple intoxication of alcohol (excludes poisoning: T519) (7.8)Anxiety (8.9)Anxiety (9.3)Schizophrenia (6.8)Schizophrenia (7.3)Schizophrenia (7)
 Psychotic episode (7.7)Schizophrenia (6.9)Schizophrenia (7.2)Psychotic episode (5.8)Psychotic episode (6.2)Psychotic episode (5.8)

Kappa statistics were calculated between the AIHW definition and other definitions. Definitions incorporating ICD-10-AM ‘F-codes’ as well as additional diagnoses had strong agreement (Definition 2: kappa (95% confidence interval (CI)) 0.84 (0.83–0.84) and Definition 3: 0.86 (0.86–0.86)). However, agreement between AIHW definitions and definitions using triage presenting complaint was lower, with Definition 4 (a broad triage definition) having a kappa (95% CI) of 0.61 (0.60–0.61) and Definition 5 (a narrower definition) 0.58 (0.58–0.59). Agreement between the AIHW definition and those referred to and/or seen by EPS was only 0.58 (0.57–0.58). Table 4 provides three examples of patients who fulfilled some, but not all definitions of an ED mental health patient.

Table 4.Three examples of ED presentations that fulfil some, but not all, definitions of a mental health presentation.

Summary of ED presentationAIHW definitionExpanded ICD-10-AM codes including self-inflicted injuryExpanded ICD-10-AM codes without self-inflicted injuryBroad triage definitionNarrow triage definitionMental health referral/review
Definition 1Definition 2Definition 3Definition 4Definition 5Definition 6
Adult patient. Separated from spouse 3 days ago. Brought to ED with breathlessness after trying to self-poison using carbon monoxide in their car. ED diagnosis code R4581 (low self-esteem). Reviewed by mental health clinician and admitted to psychiatric wardNoYesYesNoNoYes
Adult patient with schizoaffective disorder on depot medication. Presents to ED by ambulance with concerns regarding a voice making derogatory comments (likely auditory hallucinations) and concerns regarding involuntary movements (shaking). ED diagnosis code R443 (hallucinations). Reviewed by mental health clinician and discharged home.NoNoNoYesYesYes
Young adult presents with chest and abdominal pain after smoking multiple ‘bongs’ of marijuana over the day. Symptoms resolved after treatment in ED. ED diagnosis code F120 (cannabis-related). No mental health review. Discharged homeYesYesYesNoNoNo

Discussion

This study of over 800,000 ED visits has demonstrated that the definition of an ED mental health presentation currently used by the Australian Government appears to underestimate the true burden of ED mental health presentations. Nearly half of all patients referred to or seen by EPS were not classified as an ED mental health presentation using the AIHW definition, suggesting that there is also an element of misclassification.

Accurate data on ED mental health presentations is critical for a number of reasons which include appropriately informing service planning, identifying gaps outside the acute hospital system and ensuring funding is allocated to areas where the need is greatest.17 Epidemiological studies may identify changing patterns of presentation over time and have been used to highlight the increase in mental health presentations for children and adolescents in recent years.9

Inconsistent definitions of ED mental health presentations between studies has been highlighted as a concern in a previous systematic review.17 The review concluded that there was ‘a lack of high quality, generalisable epidemiological data available to inform service change and the development of new models of care.’17 Key recommendations from the review included ensuring a large sample of patients across a number of different EDs to better inform future health policy.

All of the definitions used that apply diagnostic codes (the AIHW definition, and Definitions 2 and 3 in our cohort) include all ‘F-code’ ICD-10-AM diagnoses. Although F codes are labelled as mental and behavioural disorders, they also include common reasons for ED attendance that are not traditionally considered mental health presentations, including dementia (F0.0, F0.1, F0.2), post-traumatic amnesia (F0.4) and acute intoxication of alcohol (F10.0).8

Notably, F10–F19 comprise ‘mental and behavioural disorders due to psychoactive substance abuse’, and include intoxication with alcohol, opioids, cannabinoids, sedatives or hypnotics, cocaine and other substances. It is therefore possible that, if applying the AIHW definition, a significant proportion of ED mental health presentations may relate to recreational intoxication, rather than an acute mental health condition (such as depression, suicidality or psychosis).

The use of electronic medical records is increasing across Australia.1821 However, even in systems without comprehensive electronic medical records, minimum datasets exist in a number of jurisdictions, for example, the Victorian Emergency Minimum Dataset15 and the mental health-focused Client Management Interface/Operational Data Store.22 Both datasets are subject to considerable scrutiny, with regular data queries and reporting. We believe that linkage of routinely collected ED data and mental health data would provide a much more accurate picture of ED mental health presentations across jurisdictions. If this is deemed not feasible in the first instance, then collection of data on patients who are referred to and/or reviewed by EPS would appear to be a robust, sensitive and specific way to identify ED mental health presentations.

Accurate identification of ED mental health presentations would then provide a clear pathway to a better understanding of epidemiology (including age, socioeconomic status, ethnicity, reason for attendance, use of restraint and sedation, destination on discharge and re-presentation rates). This data is critical to inform future health system planning and to develop reliable measurements of the processes and outcomes of care.

Our study was limited by the quality of the available administrative data. Inaccurate diagnostic coding may occur, as most ED diagnoses are entered by busy clinicians with multiple competing priorities and limited training in healthcare coding.23

Although we had a large sample size of over 800,000 patients, our study was conducted at a single Victorian health network. It is possible that our results only reflect local practices, which may differ between hospitals and jurisdictions. To better define an ED mental health-related presentation on either a state or national level, it is important to repeat this study across a larger number of hospitals and health services across Australia.

Conclusion

The AIHW definition is a conservative measure of ED mental health presentations and may underestimate emergency psychiatry workload. There is moderate agreement between the AIHW definition and ED presentations where individuals are referred to and/or seen by EPS. Reporting of patients who are referred to and/or seen by EPS may provide a more accurate measure of mental health workload in Australian EDs.

Data availability

The data that support this study will be shared upon reasonable request to the corresponding author.

Conflicts of interest

The authors declare that they have no conflicts of interest.

Declaration of funding

This research did not receive any specific funding.

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