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Australian Health Review Australian Health Review Society
Journal of the Australian Healthcare & Hospitals Association
RESEARCH ARTICLE

General practice accreditation – does time spent on-site matter?

Michael Jones A * , David McNaughton A and Paul Mara B
+ Author Affiliations
- Author Affiliations

A School of Psychological Sciences, Faculty of Medicine, Health and Human Sciences, Macquarie University, Balaclava Road, North Ryde, Sydney, NSW 2112, Australia.

B Quality Practice Accreditation, South Gundagai, NSW 2722, Australia.

* Correspondence to: mike.jones@mq.edu.au

Australian Health Review 47(6) 689-693 https://doi.org/10.1071/AH23094
Submitted: 22 November 2022  Accepted: 8 November 2023  Published: 28 November 2023

© 2023 The Author(s) (or their employer(s)). Published by CSIRO Publishing on behalf of AHHA.

Abstract

Background

Accreditation to the Royal Australian College of General Practitioners Standards for general practices was developed with the intent of giving assurance to the public as to the safety and quality of general practice. The standards have undergone several iterative changes but have had little empirical validation since the original entry standards.

Objective

To compare the rate of indicator non-conformity between a full-day survey visit conducted under the 5th edition standards against the half-day visit conducted under the 4th edition standards.

Results

More non-conformities were identified with the 5th edition standards (full-day visit) with a median 86% met (IQR: 14; n = 926) compared with the 4th edition standards (half-day visit) with a median 95% met (IQR: 7; n = 1687; P < 0.0001; bootstrapped t-test).

Discussion

The difference in conformity between editions does not appear to relate to different requirements in the two standards editions. The key variable affecting the different outcomes between the edition assessments was time spent on-site by surveyors during a survey visit.

Keywords: accreditation, audit and review, clinical services, general practice, health policy, health services management, performance and evaluation, quality and safety.

References

Royal Australian College of General Practitioners. RACGP Standards for general practices, 5th edn. Royal Australian College of General Practitioners; 2020.

Mara P, Vining R, Braithwaite J. Local demonstration trials of standards and accreditation for general practice: Summary report. Canberra: Commonwealth Department of Human Services and Health; 1995.

Khoury J, Krejany CJ, Versteeg RW, et al. A process for developing standards to promote quality in general practice. Fam Pract 2019; 36(2): 166-171.
| Crossref | Google Scholar | PubMed |

Australian Commission on Safety and Quality in Healthcare. Policy - Approval under the National General Practice Accreditation (NGPA) Scheme to conduct assessments. 2022. Available at https://www.safetyandquality.gov.au/publications‐and‐resources/resource‐library/policy‐approval‐under‐national‐general‐practice‐accreditation‐ngpascheme‐conduct‐assessments

National Health and Medical Research Council. National Statement on Ethical Conduct in Human Research (updated). 2018. Available at https://www.nhmrc.gov.au/about-us/publications/national-statement-ethical-conduct-human-research-2007-updated-2018

MP Consulting. Review of general practice accreditation arragements. 2021. Available at https://www.mpconsulting.com.au/consultation-open-on-the-review-of-the-general-practice-accreditation-arrangements/2021