
TY  - JOUR
A1  - Black, Jennifer 
A1  - Lewis, Tania 
A1  - McIntosh, Pamela 
A1  - Callaly, Tom 
A1  - Coombs, Tim 
A1  - Hunter, Angie 
A1  - Moore, Louise 
T1  - It's not that bad: the views of consumers and carers about routine outcome measurement in mental health
JF  - Australian Health Review
JO  - Aust. Health Review
Y1  - 2009
VL  - 33
IS  - 1
SP  - 93
EP  - 99
KW  - 
UR  - https://doi.org/10.1071/AH090093 
N2  - The mandatory use of routine outcome measurement (ROM) has been introduced into all public sector mental health services in Australia over the past 6 years. Qualitative processes were used to engage consumers and carers in suggesting how the measures can be used in clinical practice. The project involved an audit by survey, followed by a range of interactive workshops designed to elicit the views of consumers, carers and clinicians, as well as to involve all parties in dialogue about ROM. In addition, there was engagement of consumers and carers in the training of clinicians in the clinical use of ROM, and in the production of promotional materials aimed at informing consumers and carers about ROM. When consumers and carers have had an opportunity to be involved in ROM they have found it a useful experience, and those who had not been involved can see the potential. Consumers and carers indicated that they believe the greatest opportunity arising from the suite of measures is the use of the consumer self-assessment measure the Behaviour and Symptom Identification Scale (BASIS-32). 
ER  -

