
TY  - JOUR
A1  - Allen, Connie 
A1  - Stevens, Stella 
T1  - Health service integration: a case study in change management
JF  - Australian Health Review
JO  - Aust. Health Review
Y1  - 2007
VL  - 31
IS  - 2
SP  - 267
EP  - 275
KW  - 
UR  - https://doi.org/10.1071/AH070267 
N2  - Health service integration seems a logical and desirable strategy to improve both the efficiency and quality of service delivery. Failure of implementation is common but may not be inevitable. This paper reports on a case study involving structured interviews and focus groups within one health service which has attempted to integrate one area of its acute and community health services. Health service integration was regarded very positively by clinicians and administrators in this case study but the change management process utilised in its implementation was not, suggesting a need for greater planning and transparency. 
ER  -

