
%0 Journal Article
%A England, Ian 
%A Stewart, Don 
%T Health: IT leader or laggard? A comparative assessment of IT maturity
%J Australian Health Review
%D 2003/08/01
%V 26
%N 2
%P 114-120
%K 
%R https://doi.org/10.1071/AH030114
%U https://www.publish.csiro.au/paper/AH030114 
%X The health industry has acquired a reputation as lagging in the use of IT. This reputation is usually based upon therelatively narrow measure of comparative IT expenditure, often examined as a proportion of total revenue. This studyhas been undertaken to assess health's use of IT using a broader frame of reference. The health industry was comparedto the banking industry, on the basis that the banking industry is widely perceived as a leading IT user.The research confirmed that in these two 'knowledge' industries, health is slower to adopt IT with an apparent lowermaturity level. This was the case across a range of best practice management, procedural and cultural topics as wellas in the level of resources applied to IT. 
