
%0 Journal Article
%A O'Meara, Peter 
%A Strasser, Roger 
%T Moe After Hours Medical Service: 'pillars' of success
%J Australian Health Review
%D 2002/04/01
%V 25
%N 2
%P 104-114
%K 
%R https://doi.org/10.1071/AH020104
%U https://www.publish.csiro.au/paper/AH020104 
%X This study aimed to identify and explore the factors that are crucial to the successful operation of rural after-hoursmedical services. It sought to determine the attributes that contribute toward the successful operation of after-hours medical services in rural towns. It drew on computer-assisted telephone interviews with stakeholders, and operational, demographic and financial data. The findings were brought together and analysed within an integrated framework for the guidance of policy makers.In a rural setting, the most important factors for a successful after-hours medical service are related to, 'place', 'process','people' and 'time'. These need to be integrated through effective management of relationships. 
