Trends in retention and attrition in nine regulated health professions in Australia
Jade Tan A * , Rechu Divakar A , Lee Barclay A , Sunita Bayyavarapu Bapuji A , Sarah Anderson B C and Eva Saar A DA
B
C
D
Abstract
To identify factors associated with the retention and attrition of regulated health practitioners in Australia across nine health professions.
An online survey of practitioners and an analysis of 10 years of Australian Health Practitioner Regulation Agency (Ahpra) registration data were carried out.
Among surveyed health practitioners, 20,449 (79.4%) intended to stay, 1368 (5.3%) intended to leave, and 1759 (6.8%) were unsure. Most intending to leave planned to do so immediately or within 1-year (72.8%). Top reasons for leaving included mental burnout (32.9%), retirement (30.5%), feeling undervalued/unrecognised (28.5%), lack of professional satisfaction (27.9%), and work no longer being fulfilling (25.1%). Men, older practitioners, those working fewer than 20 h per week, and non-self-employed practitioners were more likely to consider not renewing or to be unsure. Analysis of Ahpra registration data from 2014 to 2023 showed that the number of registered practitioners per 100,000 population increased by 29.6%, but the replacement rate showed notable fluctuations over the observed period. Females consistently exhibited higher replacement rates compared to males, with exits from the workforce highest in those aged under 35 pre-2020 and highest in those aged 35–60 post-2020.
Although the overall number of health practitioners increased from 2014 to 2023, replacement rates have been fluctuating, highlighting concerns about workforce stability, particularly among males, older practitioners, those working fewer or greater than full-time hours, and non-self-employed practitioners. Addressing intrinsic and workplace factors such as mental burnout, lack of recognition, and job satisfaction may improve retention.
Keywords: attrition, Australia, health profession, health regulation, health workforce, regulated health workforce, retention.
Introduction
The healthcare workforce is critical to any nation’s health system, and directly impacts quality and accessibility of care. In Australia, despite a regulated workforce of 877,119 health practitioners in 2023,1 forecasts predict that the sector will struggle to meet the demands of Australia’s growing and ageing population.2–7 The need for an increased workforce to meet population needs is evident,8 yet there remains a gap in understanding the factors that influence Australian practitioners to stay in or leave their profession. While research has focused on workforce supply and retention issues in nursing and medicine,6,9,10 there is a paucity of studies in many other health-related fields.
The Australian Government’s 2023 Skills Priority List11 highlights nation-wide or state-specific shortages for the majority of the 16 health professions regulated by the Australian Health Practitioner Regulation Agency (Ahpra) and National Boards. These shortages impact essential health services and have implications for patient care, health system efficiency, population health outcomes, and the economy.
Globally, studies have identified excessive workloads, poor working conditions, occupational stress caused by high hand loads, poor work–life balance, low job satisfaction, lack of job control, and burnout as contributing to attrition,12–15 with nurse turnover rates ranging from 15.1% to 44.3% annually in various countries.16,17 In Australia, nursing and medical professions have highlighted that professional isolation, limited career progression opportunities, and inadequate support are key contributors to attrition, particularly in rural and remote areas,6,9,10 costing the Australian economy an estimated A$17,728–104,686 to replace each nurse depending on years of experience and specialisation.18 Furthermore, according to Ahpra registration data there has been an increase in the number of registered health practitioners from 744,437 in 2018–1919 to 877,119 in 2022–23,1 although the proportion of those holding non-practising registration rose from 2.1% to 3.2%.
While studies have examined aspects of health workforce retention and attrition,12–17 a more comprehensive understanding of the factors contributing to practitioners leaving their profession or transferring to non-practising registration is vital. The Australian Workforce Retention and Attrition Project (WRAP) aimed to identify these factors and provide insights into how to effectively retain practising practitioners across nine regulated health professions in Australia. Collectively, this information may inform future workforce planning and strategies to address the challenges of health workforce shortages.
Methods
The research team for this study consisted of investigators from Ahpra and participating National Boards. The National Boards of nine professions agreed to participate in this study: Chinese medicine, chiropractic, dental, medical radiation practice, occupational therapy, optometry, osteopathy, paramedicine, and podiatry. Ethics approval was granted by the Metro North Health Human Research Ethics Committee (HREC) B (100684).
Design
The study consisted of two components: an online survey of health practitioners and an analysis of 10 years (01 July 2014–30 June 2023) of Ahpra registration data.
Participants were recruited via email from Ahpra’s registration database and invited to complete the survey. Survey invitations were sent out by Ahpra. Participants were currently registered practitioners (as of 31 December 2023), and those who had been unregistered at any point in the preceding 5 years (1 January 2019–31 December 2023). Consent was obtained by participants clicking on ‘Next’ at the end of the survey introduction page.
Each profession had unique survey requirements, but a core set of questions related to intentions to stay or leave the profession was common to all surveys (Supplementary material file S1). The survey, administered through Qualtrics XM, was open for 1-month (12 February 2024–12 March 2024).
Data analysis
All data were extracted into Microsoft Excel for Windows (Microsoft, 2024), with statistical analysis conducted in Jamovi (version 2.6.13; The Jamovi Project, 2024), and visualisation in PowerBI (version 2.138.1452; Microsoft, 2024) and Python (version 3.10.1; Python, 2024). Prior to inferential statistical analysis, data were explored for normality.
Using surveys that were 100% completed (n = 25,752), demographic data from the survey were compared with Ahpra’s registration data to assess sample representativeness.
Factors influencing respondents’ intentions were analysed using multinomial logistic regression, considering the following variables: self-identification as Aboriginal and/or Torres Strait Islander, age, gender, principal place of practice (PPP), remoteness (using the Modified Monash Model),20 profession, years of experience, work hours, employment type, self-employment status, further qualifications, and registration status (general, non-practising, limited, provisional, and specialist). The dependent variable (practitioners’ intentions) consisted of three categories: intention to stay, intention to leave, and unsure. Assumptions of multinominal logistic regression were checked and met.
Using Ahpra registration data, retention trends were analysed over a 10-year period from 01 July 2014 to 30 June 2023. For this analysis, the ‘active’ practitioner group was defined as those holding general registration with the sub-status ‘current’, ‘in force’, or ‘late period’, and not classified as ‘non-practising’. Anyone not satisfying these criteria was categorised as ‘inactive’. ‘Current’ refers to registrations that are valid and fall within the specified registration period, ‘in force’ denotes registrations where the registration period has lapsed but an application for renewal has been received. ‘Late period’ applies to registrations where the registration period has lapsed and no application for renewal has been received within the 1-month grace period after the end of the registration. ‘Inactive’ statuses include ‘Non-practising Registration’ (practitioners retired, temporarily not practising, or practising overseas), ‘Not Renewing’ (practitioner opted not to renew their registration), ‘Not Renewed’ (lapse date reached while status was ‘Not Renewing’), ‘Failed to Renew’ (lapse date reached, no renewal application submitted), ‘Refused’ (renewal application denied), ‘Withdrawn’ (renewal application withdrawn), ‘Cancelled’ (registration cancelled), ‘Suspended’ (registration suspended), ‘ Surrendered’ (registration voluntarily surrendered), and ‘Deceased’ (registrant’s death verified).
The availability of practitioners relative to population size was assessed by calculating the number of ‘active’ practitioners per 100,000 Australian population. Workforce sustainability was estimated through the replacement rate, defined as the ratio of entrants to exits. Entrants include new registrants joining the profession for the first time and practitioners returning to ‘active’ registration from ‘inactive’ statuses. Exits refer to the number of practitioners who moved from ‘active’ in the previous year to ‘inactive’ in the current year.
Results
Survey analysis
Of the 145,120 survey invitations sent, 29,464 health practitioners started the WRAP survey (20.3%) and 25,752 completed the survey in full (17.7% response rate) (Supplementary material Table S1). A total of 261 (0.2%) emails bounced and were not received by indented participants.
Demographics
Survey respondents were generally representative of Ahpra’s 2022–23 registered health practitioners, however, a higher proportion of participants were aged over 60 years (20.7%, n = 5304) compared with practitioners currently registered with Ahpra (9.0%, n = 11,399). Additionally, only 27.0% (n = 6951) of survey respondents were aged under 35, while this age group made up 42.3% (n = 53,628) of Ahpra’s registered cohort. Consistent with Ahpra’s workforce demographics, survey respondents were mostly female (survey, 60.6%; registrants, 61.4%), primarily from the 35–60 year age bracket (survey, 51.8%; registrants, 48.7%), predominantly from metropolitan areas (survey, 67.6%; registrants, 74.5%), and from the states of New South Wales, Victoria and Queensland (survey, 73.6%; registrants, 78.1%). A detailed breakdown of demographic data is provided at Supplementary material Table S2.
Reasons for staying, leaving, or being unsure of a future within their profession
A total of 20,449 (79.4%) survey respondents intended to maintain their registration and stay in their profession (Table 1). Of these, 47.2% saw their entire working future as being in their profession, 37.9% expected to be working in 5 years, 12.8% in 1 year, and 0.4% were in the process of returning to their profession.
Profession | Intending to stay | Intending to leave | Unsure of future | |
---|---|---|---|---|
Chinese medicine | 1,084 (79.4%) | 84 (6.1%) | 116 (8.5%) | |
Chiropractic | 1,211 (80.0%) | 78 (5.2%) | 102 (6.7%) | |
Dental | 3,633 (75.4%) | 156 (3.2%) | 271 (5.6%) | |
Medical radiation practice | 2,724 (75.5%) | 262 (7.3%) | 277 (7.7%) | |
Optometry | 1,381 (79.3%) | 94 (5.4%) | 101 (5.8%) | |
Osteopathy | 629 (79.2%) | 71 (8.9%) | 60 (7.6%) | |
Occupational therapy | 5,174 (86.1%) | 194 (3.2%) | 377 (6.3%) | |
Paramedicine | 3,285 (77.2%) | 322 (7.6%) | 333 (7.8%) | |
Podiatry (including podiatric surgery) | 1,328 (80.1%) | 107 (6.5%) | 122 (7.4%) | |
TotalA | 20,449 (79.4%) | 1,368 (5.3%) | 1,759 (6.8%) |
The top five motivating factors for intending to remain registered were enjoyment of the work (59.0%), the work being fulfilling and meaningful (53.9%), flexible hours/work–life balance (50.8%), the respective health profession being ‘what they trained for’ (49.7%), and a sense of achievement (46.8%).
A total of 1368 (5.3%) survey respondents intended to leave their profession (Table 1), with 72.8% (n = 668) planning to do so immediately or within 1 year.
The top five reasons for leaving in the next 5 years were mental burnout (32.9%), retirement (30.5%), lack of recognition/feeling undervalued (28.5%), lack of professional satisfaction (27.9%), and work no longer being fulfilling (25.1%). Across all nine professions, transitioning to another health profession, and teaching and education, were the most popular post-healthcare career paths.
A total of 1759 survey respondents (6.8%) were unsure of their future in their profession (Table 1). Reasons for being unsure included potential career change (25.5%), workplace issues (21.2%; e.g. burnout, stress, unhealthy work culture), considering retirement (19.6%), poor remuneration and/or lack of opportunities for career progression (13.1%), health and family commitments (12.0%; e.g. injury, caregiving responsibilities), and challenges in maintaining registration with Ahpra (7.8%; e.g. demonstrating ‘recency of practice’).
A total of 1302 (5.1%) survey respondents were not currently registered. Reasons for not being currently registered included working in a different industry altogether (40.6%), other (32.4%), working in a role that uses their skills but does not require them to be registered with Ahpra (20.6%), conditions of registration (7.2%), and parental leave (3.8%).
Factors associated with intention to stay, leave or being unsure
An omnibus likelihood test performed as part of the multinomial logistic regression analysis (χ2(78) = 376, P < 0.001, R2McF = 0.079) showed that profession, PPP, remoteness, years of experience, employment type, further qualifications, registration status, and Aboriginal and/or Torres Strait Islander status, did not significantly influence practitioners’ intentions to stay, leave, or to be unsure about staying in their profession (P > 0.05) (Supplementary material Table S3). The updated model was statistically significant (χ2 (78) = 376, P < 0.001), with a McFadden’s R-squared value of 0.0786. Odds ratios from the regression analysis were used to explore factors influencing practitioners’ intentions (i.e. the likelihood of ‘leaving’ or being ‘unsure’ of a future in the profession), with ‘staying in profession’ used as the reference category. Detailed statistics are provided in Table 2.
Factor | Group | OR | More likely to | Compared with | 95% CI | P | |
---|---|---|---|---|---|---|---|
Age | Over 60 | 2.6 | Leave | 35–60 | 1.6–4.4 | <0.001 | |
1.9 | Unsure | 35–60 | 1.4–2.5 | <0.001 | |||
2.0 | Leave | Under 35 | 1.3–3.0 | 0.002 | |||
Gender | Male | 1.7 | Leave | Female | 1.1–2.6 | 0.018 | |
Work hours per week | Less than 20 h | 1.9 | Leave | 20–49 h | 1.1–3.2 | 0.014 | |
2.6 | Unsure | 20–49 h | 2.0–3.1 | <0.001 | |||
More than 50 h | 2.3 | Unsure | Less than 20 h | 1.4–3.5 | <0.001 | ||
Self-employment | No | 1.8 | Unsure | Yes | 1.3–2.4 | <0.001 |
Note: OR, odds ratio; CI, confidence interval.
Example interpretation of results (first row): ‘Respondents aged over 60 were 2.6-fold more likely to leave the profession compared with those aged 35–60’.
Age and gender significantly influenced practitioners’ intentions. Male practitioners were nearly twice as likely to intend to leave compared with female practitioners. Practitioners over 60 years were nearly threefold more likely to leave and twice as likely to be unsure compared with those aged 35–60 years. They were also twice as likely to leave compared with practitioners under 35 years. The top five reasons for leaving by age group are presented in Fig. 1.
Work hours also had a significant influence on intentions to stay or leave. Respondents working less than 20 h per week were nearly twice as likely to leave or be unsure compared with those working 29–40 h. Those working more than 50 h per week were twice as likely to be unsure about staying compared with those working less than 20 h.
Finally, practitioners who were not self-employed were nearly twice as likely to be unsure about staying in their profession compared with those who were self-employed.
Registration data analysis – trends from 2014 to 2023
Paramedicine was not included in this analysis as paramedics only joined the Scheme in 2019. The results for paramedicine are provided separately in the last paragraph of the Results section. The number of practitioners per 100,000 population increased by 29.6% from 2014 to 2023, rising from 400.6 to 519.4 with an average annual increase of 3.0% (Fig. 2a). The replacement rate showed notable fluctuations over the observed period, peaking in 2020 before declining significantly in 2021, but a partial recovery was observed in 2022 and 2023 (Fig. 2b). Female practitioners consistently exhibited higher replacement rates compared to males, highlighting their stronger contribution to workforce sustainability (Fig. 2c).
Analysis of Ahpra registration data showing retention and attrition trends (excluding the addition of Paramedicine to Ahpra in 2018). (a) Number of practitioners per 100,000 population. (b) Overall replacement rate. (c) Replacement rates by gender: female and male.
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The sharp increase of the replacement rate in 2020 was related to a decrease in exits among practitioners across all age groups (Fig. 3). For paramedicine, which was not included in Fig. 2, the number of practitioners per 100,000 population increased by 29.2% from 2019 (68.0) to 2023 (87.9). Meanwhile, the replacement rate dropped from 4.6 to 2.0 during the same period. The male replacement rate declined by 65.8%, from 3.8 to 1.3, while the female replacement rate fell by 49.1%, from 5.5 to 2.8.
Discussion
Our analysis of 10 years of registration data for nine professions shows consistent growth in the number of practitioners available per 100,000 of the Australian population. This aligns with the latest Department of Education student data, showing a steady increase in total university enrolments from 2012 to 2022, particularly in health fields.21 Growth in the number of health students may be partly due to the high employability of graduates, with over 95% of medicine and pharmacy graduates achieving full-time employment.22,23
A closer look at these overall growth figures, however, shows a recent 3.2% downturn in the total number of tertiary students between 2021 and 2022, including a nearly 9% drop in domestic students commencing health courses as a likely consequence of Australian government and university COVID-19 pandemic policies. Total overseas students partly offset this with an increase of 1.9% in 2022, however, they remained 14.0% below pre-COVID-19 pandemic levels.21 While our analysis shows an overall increase in registered practitioners, fluctuations in the replacement rate since the beginning of the COVID-19 pandemic, increased exists, and a drop in enrolments, were possibly a result of enforced health service closures during lockdowns, COVID-19 vaccine mandates resulting in some health practitioners leaving the workforce, and the aforementioned Australian government and university COVID-19 policies.24,25 Collectively, this highlights potential concerns for the future sustainability of Australia’s health workforce.
While most surveyed practitioners intended to remain in their profession for 5 or more years, notable proportions were uncertain about their future, or intended to leave. Self-employment increased the likelihood of staying, perhaps reflecting these respondents’ greater personal and financial investment in their careers. It has been previously noted that self-employed practitioners can have greater job satisfaction, enjoying the autonomy of their roles.26,27
Potential strategies to retain practising health practitioners
Consistent with research across multiple health professions,28,29 this study highlights the importance of job satisfaction, professional fulfilment, work–life balance, and a sense of achievement in motivating health practitioners to remain in their professions. These factors fall outside the regulatory context and primarily relate to personal and workplace factors.
This study identifies specific target groups that should be the focus of retention strategies and future research. For practitioners working fewer than 20 h per week, further research could identify incentives to keep them practising. These practitioners may be reducing their hours as part of their career exit plans or seeking more hours but are unable to secure them. Providing support or targeted employment assistance could help with retention. Conversely, for practitioners working more than 50 h per week, initiatives to reduce burnout and improve work–life balance are likely to be relevant.
Working long hours can increase the risk of burnout.30,31 A survey of more than 9500 healthcare workers identified 12 organisational, leadership and individual support approaches, including the need for active, authentic and visible leadership, safe working environments, clear communication, and teamwork.32 Further research taking a qualitative approach including interviews with health practitioners, health service managers and policymakers, will provide richer insights into addressing burnout.
Understanding why male practitioners, who comprise just over a third of these professions, are more likely to leave than female practitioners and have a lower replacement rate, is important. While this finding does align with some previous studies of allied health professions,33,34 other data have suggested the opposite.35,36
Older practitioners, who may be considering early retirement or beginning to struggle with the physical demands of their profession, could benefit from pathways to less physically demanding roles, such as mentoring and supervision. Mentoring has been observed to increase job satisfaction among health professionals and may also help to retain newer graduates.37
Empirical research on interventions to improve retention in health professions is limited, however, it has been noted that most interventions targeting a single aspect of a role have little impact.38 A systematic overview of organisation-level interventions, including but not limited to the health professions, found strong evidence for interventions that introduced changes to working hours, and moderate evidence for interventions that allowed for greater influence on work tasks or organisation, and improvements in the psychosocial work environment.39
Currently, the Australian government,40 health departments and Ministers,41 through implementation of the Kruk review,42 are focused on workforce and internationally qualified practitioners. In conjunction with section 3(f) of the National Law,43 Ahpra, although not directly part of its regulatory role, may be able to support the health workforce through contributing to research to develop and share a better understanding of the workforce climate.
Conclusion
While the overall number of regulated Australian health practitioners has increased over the past 10 years, replacement rates have been fluctuating, highlighting concerns about workforce stability, particularly among male practitioners, older practitioners, those working fewer or greater than average full-time hours, and non-self-employed practitioners. The present findings suggest that addressing factors such as mental burnout, lack of recognition, and job satisfaction may improve the retention of health practitioners. Further research is now needed to understand the drivers and needs of groups who have been identified as at risk of leaving their profession.
Data availability
The data that support this study cannot be publicly shared due to ethical or privacy reasons.
Declaration of funding
This study was conducted by the Australian Health Practitioner Regulation Agency as part of business as usual.
Acknowledgements
The authors acknowledge the support and input of the National Boards of the nine participating health professions and their Executive Officers.
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