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Journal of the Australian Healthcare & Hospitals Association

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Perceptions of service quality in Victorian public dental clinics using Google patient reviews

Boxi Feng https://orcid.org/0000-0003-1654-227X A * , Joon Soo Park https://orcid.org/0000-0002-2052-558X A B , Joshua Lee https://orcid.org/0000-0002-8828-8955 A , Marc Tennant A and Estie Kruger A
+ Author Affiliations
- Author Affiliations

A International Research Collaborative – Oral Health and Equity, The University of Western Australia, Crawley, WA, Australia.

B UWA Dental School, The University of Western Australia, Nedlands, WA, Australia.

* Correspondence to: bfengresearch@gmail.com

Australian Health Review 46(4) 485-495 https://doi.org/10.1071/AH21393
Submitted: 4 November 2021  Accepted: 15 May 2022   Published: 23 June 2022



1 articles found in Crossref database.

Improving Patient Experience through Meaningful Engagement: The Oral Health Patient’s Journey
Chakaipa Shamiso, Prior Sarah J., Pearson Sue, van Dam Pieter J.
Oral. 2023 3(4). p.499

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