Financial Counselling and Problem Gambling Counselling: Exploration Of A Service Model

Abstract

How can financial counsellors and problem gambling counsellors work effectively together to provide the best service outcomes for their gambling clients? A brief overview of the work of the financial counselling and problem gambling counselling services based at West Heidelberg Community Health Centre is presented here. In particular, it focusses on the practice of one financial counsellor and one problem gambling counsellor and the cases that they worked on together. It seeks to identify strategies which might facilitate effective joint casework with gamblers.