Impact of a management assessment centre in developing proficient health managers

Abstract

There is growing use of management assessment centres within parts of New SouthWales Health. The present study examined outcome benefits from managers whoparticipated in the Australasian Management Competencies Assessment Centre R , some123 staff from one rural and one metropolitan area health service. Results confirmedgreater use of personal development plans and increased attendance at continuingprofessional development among participants compared with like managers who hadnot participated. The paper argues strongly in favour of widespread use ofmanagement competencies assessment centres as a way to implement planned culturalchange.