Register      Login
Australian Health Review Australian Health Review Society
Journal of the Australian Healthcare & Hospitals Association
RESEARCH ARTICLE (Open Access)

Managing ethical issues in patient care and the need for clinical ethics support

Evan Doran A D , Jennifer Fleming A , Christopher Jordens A , Cameron L Stewart B , Julie Letts C and Ian H Kerridge A
+ Author Affiliations
- Author Affiliations

A Centre for Values, Ethics and Law in Medicine, University of Sydney, Medical Foundation Building, 92–94 Parramatta Road, Camperdown, NSW 2006, Australia. Email: jennifer.fleming@sydney.edu.au; chris.jordens@sydney.edu.au; ian.kerridge@sydney.edu.au

B Centre for Health Governance, Law and Ethics, University of Sydney, New Law Building, Camperdown, NSW 2006, Australia. Email: cameron.stewart@sydney.edu.au

C Office of the Chief Health Officer, NSW Ministry of Health, 73 Miller Street, North Sydney, NSW 2060, Australia. Email: jlett@doh.health.nsw.gov.au

D Corresponding author. Email: Evan.doran@sydney.edu.au

Australian Health Review 39(1) 44-50 https://doi.org/10.1071/AH14034
Submitted: 14 February 2014  Accepted: 22 September 2014   Published: 17 December 2014

Journal Compilation © AHHA 2015

Abstract

Objective To investigate the range, frequency and management of ethical issues encountered by clinicians working in hospitals in New South Wales (NSW), Australia.

Methods A cross-sectional survey was conducted of a convenience sample of 104 medical, nursing and allied health professionals in two NSW hospitals.

Results Some respondents did not provide data for some questions, therefore the denominator is less than 105 for some items. Sixty-two (62/104; 60%) respondents reported occasionally to often having ethical concerns. Forty-six (46/105; 44%) reported often to occasionally having legal concerns. The three most common responses to concerns were: talking to colleagues (96/105; 91%); raising the issue in a group forum (68/105; 65%); and consulting a relevant guideline (64/105; 61%). Most respondents were highly (65/99; 66%) or moderately (33/99; 33%) satisfied with the ethical environment of the hospital. Twenty-two (22/98; 22%) were highly satisfied with the ethical environment of their department and 74 (74/98; 76%) were moderately satisfied. Most (72/105; 69%) respondents indicated that additional support in dealing with ethical issues would be helpful.

Conclusion Clinicians reported frequently experiencing ethical and legal uncertainty and concern. They usually managed this by talking with colleagues. Although this approach was considered adequate, and the ethics of their hospital was reported to be satisfactory, most respondents indicated that additional assistance with ethical and legal concerns would be helpful. Clinical ethics support should be a priority of public hospitals in NSW and elsewhere in Australia.

What is known about the topic? Clinicians working in hospitals in the US, Canada and UK have access to ethics expertise to help them manage ethical issues that arise in patient care. How Australian clinicians currently manage the ethical issues they face has not been investigated.

What does this paper add? This paper describes the types of ethical issues faced by Australian clinicians, how they manage these issues and whether they think ethics support would be helpful.

What are the implications for practitioners? Clinicians frequently encounter ethically and legally difficult decisions and want additional ethics support. Helping clinicians to provide ethically sound patient care should be a priority of public hospitals in NSW and elsewhere in Australia.


References

[1]  McLean SA. Clinical ethics consultation in the United Kingdom. Diametros 2009; 22 76–89.

[2]  Fox E, Bottrell MM, Berkowitz KA, Chanko BL, Foglia MB, Pearlman RA. Integrated ethics: an innovative program to improve ethics quality in health care. Innovation J 2010; 15 1–36.

[3]  Fox E, Myers S, Pearlman RA. Ethics consultation in United States hospitals: a national survey. Am J Bioeth 2007; 7 13–25.
Ethics consultation in United States hospitals: a national survey.Crossref | GoogleScholarGoogle Scholar | 17366184PubMed |

[4]  MacRae SK, Fox E, Slowther A. Clinical ethics and system thinking. In Singer PA, Viens AM, editors. The Cambridge textbook of bioethics. New York: Cambridge University Press; 2008. pp. 313–321.

[5]  Nelson WA, Gardent PB, Shulman E, Plaine ME. Preventing ethics conflicts and improving health care quality through system redesign. Qual Saf Health Care 2010; 19 526–30.
| 21127111PubMed |

[6]  Slowther A, Bunch C, Woolnough B, Hope T. Clinical ethics support services in the UK: an investigation of the current provision of ethics support to health professionals in the UK. J Med Ethics 2001; 27 2–8.
Clinical ethics support services in the UK: an investigation of the current provision of ethics support to health professionals in the UK.Crossref | GoogleScholarGoogle Scholar |

[7]  Wenger NS, Golan O, Shalev C, Glick S. Hospital ethics committees in Israel: structure, function and heterogeneity in the setting of statutory ethics committees. J Med Ethics 2002; 28 177–82.
Hospital ethics committees in Israel: structure, function and heterogeneity in the setting of statutory ethics committees.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DC%2BD38zkvV2gsw%3D%3D&md5=88c5688496ef38646d91a0557ab9d889CAS | 12042404PubMed |

[8]  Frikovic A, Gosi P. Practical experiences in the work of institutional ethics committees in Croatia on the example of the Ethics Committee at Clinical Hospital Center Rijeka (Croatia). HEC Forum 2006; 18 37–48.
Practical experiences in the work of institutional ethics committees in Croatia on the example of the Ethics Committee at Clinical Hospital Center Rijeka (Croatia).Crossref | GoogleScholarGoogle Scholar | 17076128PubMed |

[9]  Guerrier M. Hospital based ethics, current situation in France: between ‘Espaces’ and committees. J Med Ethics 2006; 32 503–6.
Hospital based ethics, current situation in France: between ‘Espaces’ and committees.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DC%2BD28ritVSqug%3D%3D&md5=ab4916c7f6fa62cd65a72b5493e77454CAS | 16943328PubMed |

[10]  Hurst SA, Reiter-Theil S, Slowther A, Pegoraro R, Foerde R, Danis M. Physicians’ access to ethics support services in four European countries. Health Care Anal 2007; 15 321–35.
Physicians’ access to ethics support services in four European countries.Crossref | GoogleScholarGoogle Scholar | 17943449PubMed |

[11]  Akabayashi A, Taylor-Slingsby B, Nagao N, Kai I, Sato H. A five year follow-up national study of ethics committees in medical organizations in Japan. HEC Forum 2008; 20 49–60.
A five year follow-up national study of ethics committees in medical organizations in Japan.Crossref | GoogleScholarGoogle Scholar | 18425590PubMed |

[12]  Bankauskaite V, Jakusovaite I. Dealing with ethical problems in the healthcare system in Lithuania: achievements and challenges. J Med Ethics 2006; 32 584–7.
Dealing with ethical problems in the healthcare system in Lithuania: achievements and challenges.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DC%2BD28rot1Chsw%3D%3D&md5=c08a539af9fe8a954213bda0cea5c247CAS | 17012499PubMed |

[13]  Fukuyama M, Asai A, Itai K, Bito S. A report on small team clinical ethics consultation programmes in Japan. J Med Ethics 2008; 34 858–62.
A report on small team clinical ethics consultation programmes in Japan.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DC%2BD1cjnsVGjsQ%3D%3D&md5=7e89be22035809978f39e63cfe95c3aaCAS | 19043109PubMed |

[14]  Hurst SA, Reiter-Theil S, Slowther A, Pegoraro R, Foerde R, Danis M. Should ethics consultants help clinicians face scarcity in their practice? J Med Ethics 2008; 34 241–6.
Should ethics consultants help clinicians face scarcity in their practice?Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DC%2BD1c3hslSgsA%3D%3D&md5=f872f0cd00e97437cad5b10b835b0cb9CAS | 18375673PubMed |

[15]  Fournier V, Rari E, Førde R, Neitzke G, Pegoraro R, Newson AJ. Clinical ethics consultation in Europe: a comparative and ethical review of the role of patients. Clin Ethics 2009; 4 131–8.
Clinical ethics consultation in Europe: a comparative and ethical review of the role of patients.Crossref | GoogleScholarGoogle Scholar |

[16]  Gaudine A, Lamb M, LeFort SM, Thorne L. Barriers and facilitators to consulting hospital clinical ethics committees. Nurs Ethics 2011; 18 767–80.
Barriers and facilitators to consulting hospital clinical ethics committees.Crossref | GoogleScholarGoogle Scholar | 21646320PubMed |

[17]  Aleksandrova S. Survey on the experience in ethical decision-making and attitude of Pleven University Hospital physicians towards ethics consultation. Med Health Care Philos 2008; 11 35–42.
Survey on the experience in ethical decision-making and attitude of Pleven University Hospital physicians towards ethics consultation.Crossref | GoogleScholarGoogle Scholar | 17909985PubMed |

[18]  Louhiala P, Saarni S, Hietala K, Pasternack A. Physicians’ ethics forum: a web-based ethics consultation service. J Med Ethics 2012; 38 83–6.
Physicians’ ethics forum: a web-based ethics consultation service.Crossref | GoogleScholarGoogle Scholar | 21715439PubMed |

[19]  Agich G. What kind of doing is ethics consultation? Theor Med Bioeth 2005; 26 7–24.
What kind of doing is ethics consultation?Crossref | GoogleScholarGoogle Scholar | 15850041PubMed |

[20]  Williamson L. Empirical assessments of clinical ethics services: implications for clinical ethics committees. Clin Ethics 2007; 2 187–92.
Empirical assessments of clinical ethics services: implications for clinical ethics committees.Crossref | GoogleScholarGoogle Scholar | 18677421PubMed |

[21]  Larcher V, Slowther AM, Watson A. Core competencies for clinical ethics committees. Clin Med 2010; 10 30–3.
Core competencies for clinical ethics committees.Crossref | GoogleScholarGoogle Scholar | 20408302PubMed |

[22]  Engelhardt TH. Credentialing strategically ambiguous and heterogeneous social skills: the emperor without clothes. HEC Forum 2009; 21 293–306.
Credentialing strategically ambiguous and heterogeneous social skills: the emperor without clothes.Crossref | GoogleScholarGoogle Scholar |

[23]  Aulisio MP, Arnold RM, Younger SJ. Health care ethics consultation: nature, goals and competencies. A position paper from the Society for Health and Human Values Society for Bioethics Consultation Task Force on standards for bioethics consultation. Ann Intern Med 2000; 133 59–69.
Health care ethics consultation: nature, goals and competencies. A position paper from the Society for Health and Human Values Society for Bioethics Consultation Task Force on standards for bioethics consultation.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DC%2BD3czit1aksA%3D%3D&md5=3ffbfdc6dde97e41329d9d598d8e04edCAS | 10877742PubMed |

[24]  Irvine R, McPhee J, Kerridge IH. The challenge of cultural and ethical pluralism to medical practice. Med J Aust 2002; 176 175–6.

[25]  Royal College of Physicians. Ethics in Practice: background and recommendations for enhanced support. London: Royal College of Physicians; 2005.

[26]  Dorries A, Boitte P, Borovecki A, Cobbaut J-P, Reiter-Theil S, Slowther A. Institutional challenges for clinical ethics committees. HEC Forum 2011; 23 193–205.
Institutional challenges for clinical ethics committees.Crossref | GoogleScholarGoogle Scholar | 21805147PubMed |

[27]  Gill AW, Saul P, McPhee J, Kerridge I. Acute clinical ethics consultation: the practicalities. Med J Aust 2004; 181 204–6.
| 15310255PubMed |

[28]  Gold H, Hall G, Gillam L. Role and function of a paediatric clinical ethics service: experiences at the Royal Children’s Hospital. J Paediatr Child Health 2011; 47 632–6.
Role and function of a paediatric clinical ethics service: experiences at the Royal Children’s Hospital.Crossref | GoogleScholarGoogle Scholar | 21951448PubMed |

[29]  Delany C, Hall G. ‘I just love these sessions’. Should physician satisfaction matter in clinical ethics consultations? Clin Ethics 2012; 7 116–121.
‘I just love these sessions’. Should physician satisfaction matter in clinical ethics consultations?Crossref | GoogleScholarGoogle Scholar |

[30]  La Puma J, Stocking CB, Silverstein MD, Di Martini D, Siegler M. An ethics consultation service in a teaching hospital: utilization and evaluation. JAMA 1988; 260 808–11.
An ethics consultation service in a teaching hospital: utilization and evaluation.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DyaL1c3nsFWhuw%3D%3D&md5=a2fb04995512e1e9782e8394c859aaafCAS | 3392812PubMed |

[31]  La Puma J, Stocking CB, Darling CM, Siegler M. Community hospital ethics consultation: evaluation and comparison with a university hospital service. Am J Med 1992; 92 346–51.
Community hospital ethics consultation: evaluation and comparison with a university hospital service.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DyaK383hsVCltQ%3D%3D&md5=e5b3531928fbc38fb22d651b69280b06CAS | 1558080PubMed |

[32]  McClung JA, Russell SK, DeLuca M, Harlan J. Evaluation of a medical ethics consultation service: opinions of patients and health care providers. Am J Med 1996; 100 456–60.
Evaluation of a medical ethics consultation service: opinions of patients and health care providers.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DyaK287psVKjuw%3D%3D&md5=bb8e653e08922e50c32c0fb3068fdb04CAS | 8610734PubMed |

[33]  Yen B, Schneiderman LJ. Impact of pediatric ethics consultations on patients, families, social workers, and physicians. J Perinatol 1999; 19 373–8.
Impact of pediatric ethics consultations on patients, families, social workers, and physicians.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DC%2BD3c7kvFGhsw%3D%3D&md5=208b4264b3afe7ac7ec369bd1b49acf1CAS | 10685260PubMed |

[34]  Schneiderman I, Gilmer T, Teetze H. Impact of ethics consultations in the intensive care setting: a randomized, controlled trial. Crit Care Med 2000; 28 3920–4.
Impact of ethics consultations in the intensive care setting: a randomized, controlled trial.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DC%2BD3M%2FptlOqsw%3D%3D&md5=5f30b6ab153dc8dce0ab4c876c2b10d7CAS |

[35]  Schneiderman LJ. Effect of ethics consultations on nonbeneficial life-sustaining treatments in the intensive care setting. JAMA 2003; 290 1166–72.
Effect of ethics consultations on nonbeneficial life-sustaining treatments in the intensive care setting.Crossref | GoogleScholarGoogle Scholar | 1:CAS:528:DC%2BD3sXntFWgtr4%3D&md5=bbee0fa113a3c598228a2590a7ce1cb4CAS | 12952998PubMed |

[36]  Doran E, Fleming J, Kerridge I, Stewart C. Building clinical ethics capacity. Final report of the Developing Clinical Ethics Capacity in NSW Partnership Project. Centre for Values, Ethics and Law in Medicine, University of Sydney, Sydney; 2012.

[37]  DuVal G, Sartorius L, Clarridge B, Gensler G, Danis M. What triggers requests for ethics consultations? J Med Ethics 2001; 27 24–9.
What triggers requests for ethics consultations?Crossref | GoogleScholarGoogle Scholar |

[38]  DuVal G, Clarridge B, Gensler G, Danis M. A national survey of U.S. internists’ experiences with ethical dilemmas and ethics consultation. J Gen Intern Med 2004; 19 251–8.
A national survey of U.S. internists’ experiences with ethical dilemmas and ethics consultation.Crossref | GoogleScholarGoogle Scholar | 15009780PubMed |

[39]  Førde R, Aasland OG. Moral distress among Norwegian doctors. J Med Ethics 2008; 34 521–5.
Moral distress among Norwegian doctors.Crossref | GoogleScholarGoogle Scholar | 18591286PubMed |

[40]  Hui EC. A survey of the ethics climate of Hong Kong public hospitals. Clin Ethics 2008; 3 132–40.
A survey of the ethics climate of Hong Kong public hospitals.Crossref | GoogleScholarGoogle Scholar |

[41]  Saarni SI, Halila R, Palmu P, Vanska J. Ethically problematic treatment decisions in different medical specialties. J Med Ethics 2008; 34 262–7.
Ethically problematic treatment decisions in different medical specialties.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DC%2BD1c3hslSgtw%3D%3D&md5=a2ee53db949243fc5dd820059094a91dCAS | 18375677PubMed |

[42]  Tapper EB, Vercler CJ, Cruze D, Sexson W. Ethics consultation at a large urban public teaching hospital. Mayo Clin Proc 2010; 85 433–8.
Ethics consultation at a large urban public teaching hospital.Crossref | GoogleScholarGoogle Scholar | 20435836PubMed |

[43]  Sokol DK. Meeting the ethical needs of doctors: we need clinical ethicists in addition to other measures. BMJ 2005; 330 741–2.
Meeting the ethical needs of doctors: we need clinical ethicists in addition to other measures.Crossref | GoogleScholarGoogle Scholar | 15802701PubMed |