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Australian Health Review Australian Health Review Society
Journal of the Australian Healthcare & Hospitals Association
RESEARCH ARTICLE

Development of a multi-source feedback tool for consultant anaesthetist performance

Craig L. F. Noonan A B , John Monagle A and Damian Castanelli A
+ Author Affiliations
- Author Affiliations

A Department of Anaesthesia and Perioperative Medicine, Monash Medical Centre, 246 Clayton Road, Clayton, VIC 3168, Australia. Email: john.monagle@southernhealth.org.au; damian.castanelli@southernhealth.org.au

B Corresponding author. Email: craig.noonan@southernhealth.org.au

Australian Health Review 35(2) 141-145 https://doi.org/10.1071/AH10928
Submitted: 31 May 2010  Accepted: 3 September 2010   Published: 25 May 2011

Abstract

The process of development, and implementation, of a multi-source feedback tool for consultant anaesthetists is described. Rater groups included the anaesthetist-in-charge, anaesthetic assistants, anaesthetic trainees and, for some, the nurse-in-charge of the floor. Multiple items were developed to rate consultant behaviour, especially non-technical aspects of behaviour, and used across some or all of the rater groups. Response rates for items and by rater groups are discussed. The collated information formed part of the annual staff appraisal process conducted by the director. The information is useful for the director and the process is well-accepted by the staff.


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