A case study in using VET qualifications to rejuvenate learning and change in a complex and disparate rural Health Service

Abstract

The Boggabri Health Service is typical of many rural and remote public health facilities. Twenty-four staff, only athird of whom work fulltime, service the needs of a population of 1601. Change from a focus on acute care to a modelof wellness through redevelopment as a Multi Purpose Service is providing staff with a unique opportunity forcontinuing professional development, particularly in regard to aged care standards, their core business.Use of flexible delivery and self-directed learning has transformed this facility from ignorance about the value ofundertaking vocational education and training (VET) to 80% enrolment in certificate and diploma qualifications,over a six month period from January 2001. Some twenty-five facilities comprise the New England Area HealthService, of which Boggabri is but one. The learning innovation demonstrated at Boggabri is being duplicated acrossother facilities. Interest in VET qualifications from staff at all levels is a remarkable renaissance.