Central Zone Infection Control Matrix Project: A developing model for infection control service delivery in Queensland

Abstract

While challenges for infection control programs can arise on an almost daily basis, perhaps the most important challenge is that of the management of an overall infection control program. With increasing attention directed to infection control it is imperative that infection control practitioners (ICPs) embrace the challenge and utilise the opportunities to promote infection control as a specialised discipline within a framework of quality and best-practice. It is also imperative that developing infection control quality initiatives are in line with the direction of the Australian Infection Control Association (AICA) and meet the needs of the ICPs charged with the responsibility of managing facility-specific infection control programs. A project has been funded under the infection control program area of the Quality Improvement and Enhancement Program (QIEP) to develop and facilitate a model of service delivery in Queensland Health. The ultimate outcome of this project is to support a culture of best practice and maintenance of clinical governance through the utilisation of standardised methodologies and defined clinical frameworks. The aim of the model is to provide standardisation of infection control practice in the Central Zone in accordance with relevant statutory requirements and the Queensland Health Infection Control Guidelines through a communication and support matrix. The model also assists to integrate public health services and Queensland Health pathology services and the districts, thereby reducing duplication of services and educational resources in terms of manuals, policies and guidelines. Additionally, the program establishes formalised preceptorship of staff undertaking infection control, which has the potential to lead to cultural change towards standardised contemporary practice.